Staff didn't speak english at all. Communication was unnecessarily complicated. Everything still worked out fine though, we just wished that it was easier.
Everything else was either good or great, also relatively easy accessible and a good starting point for one day trips from Osaka to Kyoto, Nara, Hiroshima or Nagoya.
I'm not sure if there are many staff at this hotel. We only seen a person at the front desk once when we first checked in. We stayed three nights and never saw any housekeeping staff. I placed a do not disturb sign but we weren’t given clean towels.