2/10 แย่
28 มกราคม ค.ศ. 2025
AVOID - COCKROACH INFESTATION & REFUSING REFUND!!
1/2
I booked 6 nights here because I was really unwell and needed to rest and be still for a few days with my own bathroom. By the reviews this seemed like the perfect place. It said peaceful and quiet.
Firstly, it was not quiet. There was a really loud and very annoying constant noise of I'm not sure what. Some sort of machine, it sounded similar to a generator!
Then, in the evening when I went to the bathroom I realised there was a cockroach infestation!! First there were baby ones, then medium ones and then big ones!!! I saw at least 7 running around - I have no idea how many there actually were!! AWFUL!!!
By this time reception was closed and I had no way of contacting anyone so had to sleep in a room knowing there was a load of cockroaches running around in the bathroom! I've got a bit of a phobia of them and am also asthmatic and cockroaches can trigger asthma attacks!
I had to then find somewhere else to stay last minute, pack and move again which is exactly what I was trying to avoid. And I had to go to the hospital and have tests done on that same day! Really not what I needed!
When I spoke to the hotel staff it was so obvious by their faces that they knew there was a cockroach infestation. When I showed them the photos and video, again it was written all over their faces that they already knew. You can tell when someone is genuinely shocked to when they are pretending to be shocked (like when you do a "wow that penny was in your hand the whole time - no way"
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