ลอนดอนเฮาส์ ชิคาโก คิวริโอ คอลเลกชั่น บาย ฮิลตัน, ชิคาโก

The room was extremely clean and comfortable. The view was incredible. But the noise from the street was terrible through the whole stay -- worse than staying right on Freemont Street in Vegas. Highly advise bringing 3M Classic earplugs (no affiliation, they just block noise well) because the little foam peanuts won't block out the sounds at night. I couldn't get to see or use the infamous patio, unfortunately, I didn't make reservations and guests can't see it without one. But great staff and great location. No issues other that extreme street noise.

1. The entire hallway where our room was, from elevator to our room reeked of marjuana smoke. We definitely paid for a non smoking room and for a great experience for our anniversary. 2. I paid a lot of money for one night stay and I requested if possible we could have a nice room (for the money we paid, I didn’t ask for anything free) since it was our 15 year wedding anniversary). We got the smallest room I have ever been (with only a bed, a small table and chair) including Paris and London, and I paid twice more than I have paid for a bigger room in Paris and London. 3. Outside the hotel there was trash, chaos and a LOT of noise. A LOT of noise inside the hotel too. It was the worst hotel stay we have ever had. Definitly not staying there again or going to downtown Chicago for a long while. The noise, the chaos, the trash, the crowds in fromt of the hotel were shocking and seemed unsafe to be walking out there, especially alone.

Because of The coronavirus pandemic, the hotel failed to advise us that we had to request room to be clean daily. Once I notify the staff that I wanted my room to be clean and need a new towels, it took them 4 1/2 hours to get to me. Needless to say I was not pleased because I paid for five star service I received one star service. Also it needs to be noted that this is a party hotel with a club. Most of the day and the weekend the entrance area was crowded with young people waiting to go to the rooftop lounge/bar. Finally, the room was nice but it was so small for the price. You could hear the people in the room next to you because the walls were so thin.

Nice

Great stay overall

The bathrooms were not clean . The first night there the toilet had urine in it when we arrived . Called the front desk to have it fixed . The issues was not solved in regards to the toilet not properly flushing. It was Difficult to find parking as well

That hotel was nice but remote didn’t work and req new batteries but never was delivered

They allowed me to check in early, around 2:30p and upgraded my room. I have stayed here several times and always appreciate the excellent service. The hotel is beautiful and a great location.

The location is great, view from our room was directly on the river, but I won’t be staying at the hotel again. Bad experience with spa facility and roof top representative.

Very nice hotel. Everything was exceptional. I would love to stay there again :). I just wish I could have been on the higher floor next time. The view was wonderful :).