Does Urban Flats Vienna City Center offer free cancellation for a full refund?

Yes, Urban Flats Vienna City Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Urban Flats Vienna City Center?

Yes, pets are welcome. There's a charge of EUR 30 per pet, per stay.

Is parking offered on site at Urban Flats Vienna City Center?

Sorry, there's no onsite parking at Urban Flats Vienna City Center.

Is airport shuttle service offered by Urban Flats Vienna City Center?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Urban Flats Vienna City Center?

Check-in start time: 2:30 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of EUR 50 (subject to availability). Contactless check-in and check-out are available.

Does Urban Flats Vienna City Center have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a coffee maker, a toaster, and cookware.

What's the area around Urban Flats Vienna City Center like?

Urban Flats Vienna City Center is a short 3-minute walk from Salztorbrücke Tram Stop and 15 minutes' walk from Vienna State Opera.

Urban Flats Vienna City Center, Vienna: Hotel Reviews, Rooms & Prices

8/10 Very good

Jul 1, 2023

The property is elegant -easy access to restaurants, shops, trains.

Melanie, 2-night trip

10/10 Exceptional

Jan 23, 2016

Amazing spot, very comfortable and clean

It was a family reunion and the place is so comfortable, clean and big, comfortable beds and a very big lounge and table for us to hang out and share breakfast! Walking distance to all sightseeing and the shopping st! i totally recommend this!

8/10 Very good

Dec 31, 2023

Great place in the heart of Zurich's Old Town. Short walk to most attractions and lots of food options around.

Mahim, 2-night trip

10/10 Exceptional

Aug 8, 2022

Me gustó el departamento en general. Muy limpio. Te sientes en casa. El elevador es muy interesante.

juan carlos, 2-night trip

2/10 Poor

Aug 20, 2020

Mala comunicación

3-night trip

8/10 Very good

Feb 18, 2020

Great for short vacation

Lovely apartment at a great location. The only thing needs to improve is the quality of the sofa bed

2-night trip

10/10 Exceptional

Jan 26, 2020

Wir kommen wieder

Eine tolle Wohnung, super gelegen. Zu Fuß die Stadtmitte erreichbar. Die Betten sind mit tollsten Matratzen ausgestattet.

Dajana, 3-night trip

8/10 Very good

Jan 12, 2020

Beautiful property, very good location. Shower was awful and broken so wet the floor every time, and our bedroom door wouldn’t close, but apart from that we were happy with the apartment.

4-night trip

2/10 Poor

Dec 3, 2019

RoBO

Agressive owner

Marta, 2-night trip

4/10 Fair

Oct 20, 2019

POSITIF: 1) Propre et relativement bien équipé 2) Suffisamment grand pour une famille de 4 personnes 3) Situé à 10 minutes à pieds du centre ville. NEGATIF: 1) Un panneau affiché sur les WC nous demandait de ne pas jeter de papier de toilette dans la cuvette! Pour un appartement "4 étoiles", c'est inadmissible! 2) La terrasse mentionnée n'était pas dans notre immeuble, donc inaccessible pour nous. 3) Le chauffage n'était pas réglable. Nous devions ouvrir la fenêtre pour ne pas avoir trop chaud, et subir les bruits de la rue.

Eric, 4-night trip

8/10 Very good

Aug 18, 2019

Great location, shoddy common area, no cleaning

We stayed at Urban Flats Gonzagagasse for 4 nights in Aug 2019. We arrived very early on the first morning and we called the management who came in 30 minutes. We were able to store our luggage and come back later at 3pm to self check in. To be very honest, when we saw the 'lobby' area and the building, we wanted to cancel our booking and find another hotel. However, we had a lot of luggage and decided to wait till we saw the room. The room was fine, there was a living area with a separate bedroom and a kitchen area so the children were happy with the space and we ended up staying. There was no cleaning at all for 4 nights we were there, and the bathroom had a funky smell. This was especially odd because the hotel charged a cleaning fee of 30Euros that we paid directly to the manager. We did not see anything get cleaned. The great thing they did provide was one load of laundry for free which was very helpful. However, my daughter lost her denim shorts and I lost one sock. First world problems. This booking was the only one that I was unsure about and in the end it was fine, mainly due to the location. If you are ok with quirks, then this location should be fine to choose.

Yvonne, 4-night trip

4/10 Fair

Aug 15, 2019

별로였던 숙소

아파트먼트 형태의 숙소로서 열쇠 전달에 관한 메일을 수차례 요구하였으나 보내지 않아 직원이 올때까지 삼십분이상 밖에서 대기함. 변기 똥자국 남아 불쾌했음. 여름에 더움을 각오해야함. 수많은 후기 남겨보았으나 이처럼 안좋은 평가 남기는건 처음임

Byung Chul, 3-night trip

10/10 Exceptional

Jul 29, 2019

Perfekt

Meget centralt. Tæt på lufthavnsbus Charmerende og rent. Kan kun anbefales.

Anne Marie, 3-night trip

8/10 Very good

Jul 12, 2019

Die Lage ist sehr gut, man ist schnell in der Innenstadt. Die Möbel sind etwas altertümlich aber es ist sauber und zweckmässig.

3-night trip

6/10 Good

Jun 23, 2019

Jessica, 1-night trip

6/10 Good

Jun 20, 2019

2-night trip

8/10 Very good

May 10, 2019

La struttura è molto centrale all’interno di un bel palazzo con ascensore Pulizia buona e ambienti gradevoli

3-night trip

8/10 Very good

Mar 5, 2019

夕方、ウィーンに到着しましたが、指定の事務所は閉まっており、近くの食堂から電話を掛けてもらい、22時にやっと担当の方と話ができました。担当の方からは、私宛に到着時間を聞くためのメールを送ったとのことでしたが、旅行中でしたのでメールを見ておりませんでした。ホテルと違いアパートですので、チェックインするまでの手順を、最初にきちんと示された方が良いと思います。

4-night trip

10/10 Exceptional

Nov 10, 2018

Perfect location, exceptional service!!

Exceptional servicea Got there early and they checked us in as soon as they could! Perfect location, walking distance to everything and public transportation around the corner. The flats itself is great, very spacious, clean and have utensils, etc in the kitchen so we were able to cook. Also comes with free laundry service! Highly recommend and would go back again when were in Vienna.

Anne, 4-night trip

10/10 Exceptional

May 13, 2018

Gute Lage, super Ausstattung

Perfekt such für grössere Gruppen! Was im Beschrib nicht stand: Es hat 2 separate WCs plus ein Badezimmer, also 3 Nasszellen.

2-night trip

8/10 Very good

Jan 3, 2018

Zentrale Lage

Die Lage ist super, vor allem für Leute, welche den Bus vom und zum Flughafen nehmen. Die Appartements sind geräumig. Allerdings funktionierte der TV nicht und das WLAN hatte nur ein schwaches Signal.

1-night trip

8/10 Very good

Dec 30, 2017

Bra lägenhet, tyvärr oseriös uthyrare.

Wien var fantastiskt. Lägenheten var stor men hade endast 1 toalett. Vi hade för avsikt att vara 6 personer, så vi bokade en lägenhet som man kan sova 8 personer i. Till slut vara vi 4 personer som åkte, och tur var väl det, eftersom lägenheten endast hade 1 toalett. Det hade blivit jobbigt om man varit 8... Dessutom var han som checkade in oss oseriös. Han tog betalt för städningen, vilket var helt ok, och när vi bad att få kvitto på det skulle han ordna det. Flera veckor senare hade vi ännu inte fått kvittot trots påminnelser. Vi kontaktade hotels.com och hoppades de skulle kunna ordna kvittot åt oss, men de lyckades inte heller. Vi fick aldrig kvittot!

4-night trip

10/10 Exceptional

Oct 28, 2017

City Centre Apartment brilliant location

The apartment was ja short walk from Ubahn and tram stops so perfectly located. The apartment itself was modern, clean and spacious enough for 2 adults and 2 tweens. Fully equipped with job, oven, microwave, dishwasher, washing machine and airer - even an iron and ironing board if you feel the need! Beautiful bathroom with a fabulous walk-in shower, 2 hairdryers to choose from too. Main bedroom was huge, beautifully decorated and suitably furnished, big double bed and fabulous chandelier. Central heating was excellent and you are able to adjust the temperature of each radiator to suit you. Location was brilliant too, short walk to Stephansplatz and the Hofburg palace. Supermarkets just round the corner, as well as bakeries and restaurants - which also sell the most divine ice cream sundaes! There are also nightclubs and bars on Marc Aurel Strassr, you don’t have to go far to have a good time! We had a lovely time in Vienna and would definitely use Urban Flats again.

littlehedge, 4-night trip

6/10 Good

Oct 25, 2017

Convenient place. Close to restaurant , shopping,

Towels were old, do not feel fresh and clean. Kitchen is nice but kitchen faucet is loosing, we have to hold it iwhen using.

james, 2-night trip

10/10 Exceptional

Oct 6, 2017

Spacious and Great location

vienna hotel It was a pleasant stay. The location is very center of inner city Vienna, with most of the tourist spots and city airport train station within 10 minutes of walk, and a large 3-story grocery store next door. The room and kitchen and everything was clean and spacious. However, the trashcan by the toilet was not empty and there was a used disposable shampoo in the shower booth, hence the three points to the cleanliness. It’s funny that we had a chance to meet the cleaning personnel. On our checkout day, shortly (2-3 min) after 11, the cleaning guy banged our door. He was very brief, “Check out please? I need to clean the house?” The tone was a bit authoritative and bossy, something you wouldn’t expect from a hotel staff or janitor. We left promptly not to disturb him further. Anyway, we were just finding umbrellas from our luggages when he banged the door. Nonetheless, I’d give 5 point overall, and I’d like to stay here again on my next visit to Vienna.

2-night trip

Urban Flats Vienna City Center

Choose dates to view prices

Photo gallery for Urban Flats Vienna City Center

Reviews

Popular amenities

Main amenities (9)

Feel at home (6)

Room options

Check availability for these dates

View all photos for Comfort Penthouse, 3 Bedrooms, Terrace (Getreidemarkt)

Comfort Penthouse, 3 Bedrooms, Terrace (Getreidemarkt)

Highlights

View all photos for Penthouse, 3 Bedrooms (Getreidemarkt)

Penthouse, 3 Bedrooms (Getreidemarkt)

Highlights

View all photos for Apartment, 1 Bedroom, Balcony (Gonzagagasse)

Apartment, 1 Bedroom, Balcony (Gonzagagasse)

Highlights

View all photos for Apartment, 1 Bedroom (Gonzagagasse)

Apartment, 1 Bedroom (Gonzagagasse)

Highlights

View all photos for Comfort Apartment, 1 Bedroom (Marc Aurel Straße)

Comfort Apartment, 1 Bedroom (Marc Aurel Straße)

Highlights

Similar properties

ALON HOMES Vienna – Premium City Center Apartments

ALON HOMES Vienna – Premium City Center Apartments

About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Entire place