The room had a sewer smell which was unbearable. Had to move out of room at 4am in the morning, no other room to move to or compensation because no one could speak English. The only person who could speak English was the Manager who clocked on at 8am in the morning. This could of been a one off problem but not good enough for a 4 or 5 star hotel
ผู้เข้าพักจริง
ทริปธุรกิจ 1 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
24 พฤศจิกายน ค.ศ. 2018
柳州处处都是景!酒店干净,床上用品舒适,早餐很好!(但是希望以后都包早餐。)
Heping
Heping, ทริป 3 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
2/10 แย่
2 มกราคม ค.ศ. 2018
No air conditioning
Checked in about 3pm went shopping and dinner.. Came back to room hot.. Tried to adjust air conditioner with no luck .had my wife rich is Chinese call front desk to complain was told no a/c because outside cold just open windows..at 130 am room temperature was 80 degrees I called front desk and asked if anyone speaks English someone came on phone then when I explained about situation I was told he didn't understand me.. At 200 am we checked out I asked for manager no one came to help or try to accommodate us.. So left hotel and still had to pay for that night at this terrible place with bad service..