Sheraton Hong Kong Tung Chung

Perfect getaway! The hotel facilities are new and clean. The staffs were friendly and helpful. The location is quiet and food is great too.

Tried to order a fork from the service counter. The lady told me that I had to wait for 30 mins, cos it was very busy at the moment. A very negative response from a star rated hotel. I think their management should look at their training seriously.

Don’t know how it got a 9 out of 10. Poor service. We booked a room for 4 girls so that we could stay tgt. Our room was “deluxe room with 2 double beds”. However, our room was so small and the beds were single beds. We reported the deviation to the staff and they said the beds were “kind of double beds”. Also the hotel was so far away from the city centre and we had to take taxi back and forth. Never ever will I live in this hotel again!!!

General is good buy a bit far away to the shopping mall.

The hotel is so new, clean and cosy. Staff is very friendly. Nice food in breakfast buffet . The shower facilities is great. Bed is comfy. A little brownie was also granted for bday celebration. Can have late check out at 3pm. Will definitely come to stay again.

It was an amazing experience. Good staffs and service. The food is so good.

Friendly and helpful staff with newly established facilities. Room was clean and spacious with gorgeous view of the sea.

Brand new hotel, staffs are nice.

Everything was close to brand-new and clean, staff were all very helpful, will definitely be back sometime soon!

午夜有警鐘誤鳴，影響住宿整體感覺