รีสอร์ท เวิลด์ เซนโตซา - โรงแรมฮาร์ดร็อค (เอสจีคลีน)

Unexpected Staycation

My first time experience on a well renowned hotel was dissappointing and unexpected. Firstly, the frontline staff didnt explained clearly how incidental deposit works and what are our expectation. It should be informed clearly of how and when can we expect deposits to our account. Secondly, in a big worldly known hotel, the wifi access was limited to 3 phones only and it should be allowed for those staying since we are given a confidential password to customers in that room? I DONT GET IT! Thus, this creates an unpleasant stay for us. Regarding the breakfast, you should consider a halal certification as the location wise is for all tourists from different countries that couls savour the delicacies of halal certification. However, the F&B staffs there are very accomodating. Good Job done for them! Overall, location was excellent but not the staycation itself.

ทริปกับครอบครัว 2 คืน, 18 มี.ค. 2020

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

We got the twin bedded room and the beds were big plus there was a pullout bed, so it was able to house all of us. Divider between bathroom and sleeping area is translucent. Looks nice but when someone turns on the light in the bathroom, those sleeping closest get the light. Not ideal situation. Can also do with hand towel railing

GG, ทริปกับครอบครัว 1 คืน, 17 มี.ค. 2020

ความคิดเห็นจริงจากผู้เข้าพักของ Expedia

Great location, right in the centre of resorts world. Literally just a few minutes walk from key attractions like universal studios, the waterpark, Aqurium and Sentosa cable car mongst numerous other. Plenty of food options as well all within the same plaza district. Swimming pool is very large and ideal for families with small children.

Chris.H, ทริปกับครอบครัว 4 คืน, 12 ก.พ. 2020

ความคิดเห็นจริงจากผู้เข้าพักของ Wotif

Fantastic hotel!

Beautiful hotel, clean rooms, and friendly staff, will definitely come back here. Great location to all the activities and it was a good price to stay for 5 days.

Judy, ทริปกับครอบครัว 5 คืน, 5 ก.พ. 2020

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

A wonderful hotel to come back to after a long day of touring. Room was spacious for 3. Best shower EVER! Staff were so friendly especially Bryan at the poolside. The Sessions restaurant was overpriced if you don’t eat Asian food.

ทริปกับครอบครัว 3 คืน, 20 ม.ค. 2020

ความคิดเห็นจริงจากผู้เข้าพักของ Expedia

This hotel was perfect for our honeymoon. So much Bowie! Loved the staff, the cocktails at the bar were awesome and the buffet breakfast always yummy. We love hard rock and love The Hard Rock Hotel Sentosa!

AndrewC, ทริปโรแมนติก 6 คืน, 8 ม.ค. 2020

ความคิดเห็นจริงจากผู้เข้าพักของ Expedia

Disappointing! Basic 4* property and won’t go back Start with plus - reception staff and dining room servers, pool servers are great and pleasant Rooms are clean and in general hotel is clean Nice pool Close to all attractions Unpleasant things On arrival no one ask you about porter service Rooms are dark - more light is needed BREAKFAST - basic and very basic compared to other properties in Asia this breakfast is fast food style In general they did not put any effort to show that they want you back, it’s like you are a one time guest and who cares

ทริปกับครอบครัว 3 คืน, 6 ม.ค. 2020

ความคิดเห็นจริงจากผู้เข้าพักของ Expedia

Location was great as everything was walking distance. Pool bar and the bar tender was so awesome. Food and cocktail were delicious. However, there was no usb chargers and towel hooks in the room. Very inconvenient as you have to leave phone at the front desk while they charge it there.

ทริปกับครอบครัว 2 คืน, 5 ม.ค. 2020

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

It was very nice. Great room and view. Room clean up was good and staff friendly.

Theodore, ทริป 4 คืน, 5 ม.ค. 2020

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

Rockstar Ambience and Service

Great resort style hotel, within the Sentosa Island resort. Convenient walking distance to Universal Studios, Adventure Cove Waterpark, SEA Aquarium and casinos.

BRIAN, ทริปกับครอบครัว 1 คืน, 5 ม.ค. 2020

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com