In the heart of Downtown Grand Rapids, CityFlatsHotel - Grand Rapids, Ascend Hotel Collection offers a vibrant retreat. Enjoy a cup of coffee from the on-site cafe or unwind with spa services like manicures and pedicures. With in-room WiFi and helpful staff nearby, this boutique hotel near Van Andel Arena is perfect for relaxation.
DeVos Place Convention Center - 8 min walk - 0.7 km
Downtown Market - 14 min walk - 1.2 km
Getting around
Gerald R. Ford International Airport (GRR) - 21 min drive
Grand Rapids Station - 14 min walk
Restaurants
Brick and Porter - 1 min walk
Uccello's Ristorante, Pizzeria & Sports Lounge - 2 min walk
Buffalo Wild Wings - 3 min walk
Barrio - 3 min walk
Leo's Seafood Restaurant & Bar - 2 min walk
About this property
CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel
CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel puts you in a great location, within a short 10-minute walk of Van Andel Arena and DeVos Performance Hall. Guests indulge in manicures and pedicures, then grab a bite to eat at the coffee shop/cafe. This boutique hotel also features a bar/lounge, a 24-hour fitness centre and a snack bar/deli. The comfortable beds and helpful staff get great marks from fellow travellers.
At a glance
DONE
Hotel size
48 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
On-site self-parking (USD 24.00 per night)
Off-site parking within 400 ft (USD 24.00 per night)
Street parking available
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Shared microwave
Room service (limited hours)
Snack bar/deli
Working away
2 meeting rooms
Services
24-hour front desk
Hair salon
Luggage storage
Wedding services
Romance packages
Facilities
2 buildings/towers
Built in 2011
Safe-deposit box at front desk
Television in common areas
24-hour fitness centre
Spa services
Banquet hall
Accessibility
Braille/raised signage
Lift
Room amenities
Be entertained
MP3 docking station
Flat-screen television
Premium satellite channels
Home comfort
Air conditioning
Iron/ironing board
Sleep well
Free cot/infant bed
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower only
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Desk chair
More
Daily housekeeping
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include manicures and pedicures.
Dining
CitySen Lounge – On-site restaurant.
Fees & policies
Parking
Self-parking costs USD 24.00 per night
Parking is available nearby and costs USD 24.00 per night (400 ft away)
Policies
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Also known as
CityFlatsHotel Grand Rapids Hotel
CityFlatsHotel Hotel
CityFlatsHotel Grand Rapids
CityFlatsHotel
CityFlatsHotel Grand Rapids
CityFlatsHotel Grand Rapids Ascend Hotel Collection
CityFlatsHotel - Grand Rapids, Ascend Hotel Collection Hotel
Frequently asked questions
Does CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel offer free cancellation for a full refund?
Yes, CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?
Yes. Self-parking costs USD 24.00 per night.
What are the check-in and check-out times at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel and nearby?
CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel has a 24-hour fitness centre and spa services.
Are there restaurants at or near CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?
Yes, there's an on-site restaurant, CitySen Lounge.
What's the area around CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel like?
CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel is in Downtown Grand Rapids, a short 4-minute walk from Van Andel Arena and 6 minutes' walk from DeVos Performance Hall. Travellers say that the hotel is in a great location.
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CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
7.8/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Room
Bed
Service staff
Location
Parking
Restaurant
Bar
Elevator
Bathroom
Shower
What guests liked
The property is in a great location with many dining options within walking distance. (11 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
21 Jul 2025
Super comfy, clean, and spacious room. Check-in was a breeze and the staff were excellent. We absolutely loved the area. We would definitely stay here again if we're in the area.
Verified traveller
1-night trip
10/10 Exceptional
21 Aug 2025
Comfortable and clean room
Hannah
Hannah, 1-night trip
10/10 Exceptional
29 Jun 2025
The hotel has a great downtown location. It has a gym and the coffee is great.
Chris
Chris, 1-night trip
10/10 Exceptional
13 Aug 2025
GR
A very nice place.
Mark
Mark, 1-night trip
10/10 Exceptional
23 Jun 2025
Grand Rapids
Great hotel. Great location. Would stay there again.
Denise
Denise, 2-night trip
10/10 Exceptional
24 Aug 2025
Great find!
Fabulous! Convenient! Bougie!
Valerie
Valerie, 2-night trip
10/10 Exceptional
10 Jun 2025
Great place to stay close call to Van Andel Arena. Parking was a bit pricey but hotel was great
Amy J
Amy J, 1-night trip
10/10 Exceptional
10 Jul 2025
Solid hotel with great location
Booked a night here for some business and it’s great. Very friendly staff and in a great location with everything in walking distance. Clean and quiet room. Would recommend.
Verified traveller
1-night trip
10/10 Exceptional
19 May 2025
A great hotel in downtown
DANIEL AVILES
DANIEL AVILES, 2-night trip
10/10 Exceptional
20 Mar 2025
Super comfortable bed and great place to stay
Jason
Jason, 1-night trip
10/10 Exceptional
29 Jun 2025
Staff was friendly and helpful especially when it came to dining options. In the center of downtown so there were many dining, dancing, and drinking places to walk to or ride an electric bike around.
ASHLEY
ASHLEY, 2-night trip
10/10 Exceptional
8 Jun 2025
Pleasant and Comfortable Stay
I loved the layout of the flat with the separate office space. The shower was great and the bed was cozy.
Charon
Charon, 1-night trip
8/10 Very good
28 Jan 2025
Very nice hotel in a great location.
JERRAD
JERRAD, 2-night trip
6/10 Good
24 Aug 2025
Great location - over priced
Arrival after dark felt almost hostile. No real food options available if the restaurant is closed. Check out was slow as one person was working.
Tom
Tom, 1-night trip
10/10 Exceptional
22 Jan 2025
Great stay!
sumer
sumer, 1-night trip
10/10 Exceptional
11 May 2025
Incredible stay! Super welcoming staff...
Great bartender..... loved our room... easy parking and amazing location. Was fun to barhop and walk to Van Andel for our concert!!!
LEISA
LEISA, 1-night trip
10/10 Exceptional
29 May 2025
I love this hotel, great vibe and colorful decor. Most comfortabe bed I have ever slept in at a hotel. Hreat location, .2 miles from the Van Andel arena went to a concert. We will stay here if we come to grand rapids again.
Stephanie
Stephanie, 1-night trip
8/10 Very good
10 Jun 2025
Close and cute
Close to concert venue and places to eat. A discount on parking would welcomed. Bar had good drinks. Just enough with style.
Verified traveller
1-night trip
8/10 Very good
30 Dec 2024
Good hotel at a good price.
NICK
NICK, 1-night trip
10/10 Exceptional
29 Apr 2025
Nice Accommodations
Came down for leisure. Hotel is unique and fun. Room was clean and comfortable. Would recommend.
Jackie
Jackie, 1-night trip
10/10 Exceptional
19 Mar 2025
St. Patrick's day parade visit
The location is great to visit downtown Grand Rapids.
Mark
Mark, 2-night trip
10/10 Exceptional
19 May 2025
Attended a wedding here & it was nice it was all in one location. Easy to book through Expedia. Easy check in. Rooms are unique! No views tho & parking isn’t included.
Jean
Jean, 1-night trip
10/10 Exceptional
13 Jun 2025
Almost Perfect
Room was great, location fantastic. A little noisy, sounds like someone moving sheet metal around all night. Not sure what it was. Despite this we enjoyed stay.
Verified traveller
1-night trip
8/10 Very good
15 May 2025
Great Hotel, but no Parking
This hotel is very nice and in a great location in downtown Grand Rapids. However, despite there being an indication that parking is provided, that is not true.
Patrick
Patrick, 2-night trip
10/10 Exceptional
22 Jan 2025
Very unique place, but very clean! Staff was very professional and kind, would definitely stay there again