Parking garage horrible, got stuck leaving in the morning because the machine wouldn’t process my transaction. The hotels hot water wasn’t working . Took over 20 mins to get warm. Furniture was dirty.
Room size and layout was nice tho
Stacy
ทริปธุรกิจ 1 คืน
8/10
Parking is $20 per day. No free breakfast - $50 for 3 of us and 2 of us split a meal.
ผู้เข้าพักจริง
ทริปกับครอบครัว 2 คืน
10/10
Love our stay
David
ทริปกับครอบครัว 3 คืน
10/10
Everything went very well. The staff is professional. The location is great, near the Metro, shops and restaurants as well as the movie theater and other entertainment.
nathan
ทริปกับครอบครัว 3 คืน
6/10
No hot water in shower
ผู้เข้าพักจริง
ทริปกับครอบครัว 2 คืน
6/10
Ning
ทริปธุรกิจ 1 คืน
6/10
The hotel was hard to find. The hotel room was so oddly configured that it was uncomfortable to use and relax in. The hot water was hit or miss and the grout in the shower was poorly done and crumbling.
Marsha
ทริปกับครอบครัว 1 คืน
2/10
The hotel's hot water system was broken down and we had no hot water for our stay. To say the least, that made showering very difficult. My family and I are here for my son's wedding and am terribly inconvienced by no hot water. I do feel that some form of compensation is in order.
Cindy
ทริปกับครอบครัว 1 คืน
8/10
My room was located near the elevator.
I arrived very late, and had to go out in the middle of the night, as I left something for my trip.
In the morning there were children running through the halls near the elevator very early which disturbed my sleep. Children will be children, however, maybe if I wasn't located so near the elevator after arriving late.
Deborah
ทริป 1 คืน
10/10
Great stay but my last day there got ready to take a shower no hot water
Cedric
ทริป 3 คืน
10/10
Christian
ทริป 1 คืน
2/10
Our room was filthy and had an odor! The tub is atrocious, the handle was all broken which caused our kids to get burnt trying to shower.
The reason we got a hotel instead of Airbnb is because we wanted pool access! The pool was out of service for our full stay!!!
Christina
ทริปกับครอบครัว 5 คืน
8/10
Check- in was a bit of a long wait even with a reservation but the unlimited parking was great.
Kyesha
ทริป 1 คืน
10/10
Andrea
ทริป 1 คืน
4/10
Tv service didn’t wk, lamp was broken an plug sockets were broken
ผู้เข้าพักจริง
ทริป 1 คืน
10/10
Everyone was very friendly and welcoming
Dennis
ทริป 2 คืน
6/10
Honestly, I was disappointed. The room itself was okay and the fridge worked, but it still had leftovers from the previous guest, which was off-putting. While the room was somewhat comfortable, the overall cleanliness really fell short of expectations.
Erica
ทริปกับครอบครัว 2 คืน
6/10
Gym and pool was out of service. They didn't really offer anything to help make up for it. Also the AC in our room was broken so they moved us... but didn't offer anything to make up for it which was kind of a bummer.
Gregory
ทริป 3 คืน
6/10
We booked the hotel because it had a pool It was very disappointing when we showed up and it was closed our entire stay
Jolene
ทริปกับครอบครัว 2 คืน
10/10
The hotel staff were very friendly and helpful. Hotel was clean and the location is close to many restaurants.
Robert
ทริป 2 คืน
8/10
It was great besides the fact that the pool closed at 7pm on weekends.. It’s open until 10pm on weekdays so that’s confusing. We really wanted to use the pool and were disappointed when it was closed after dinner.
Megan
ทริป 1 คืน
6/10
Walking distance to metro. Dining options close. Would have been nice to know the pool was closed. Policies/Expectations around housekeeping and parking could have been explained at check-in. Our children felt the photos were misleading.