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Lotte Hotel Hanoi

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near Ho Chi Minh Mausoleum

Choose dates to view prices

Photo gallery for Lotte Hotel Hanoi

Indoor pool, outdoor pool
2 bars/lounges, cocktail bar
Reception
4 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Royal Suite, 1 King Bed | 1 bedroom, minibar, in-room safe, desk
In the heart of Hanoi, Lotte Hotel Hanoi offers a luxurious retreat with 2 bars, an indoor and outdoor pool, and Evian spa for massages. Savor breakfast at one of the 4 restaurants or stay connected with free in-room WiFi. The hotel's helpful staff has impressed previous guests.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Pool
  • Bar
  • Spa
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool and outdoor pool
  • Health club
  • Sauna
  • Hot tub
  • 24-hour room service
  • Room service
  • Business center
  • Airport shuttle
  • 24-hour front desk

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Separate bathtub and shower
  • Separate bedroom
  • Television
  • Daily housekeeping
$120 nightly
The total price is $129
Aug 22 - Aug 23
Total includes taxes and fees

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Twin Room

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Designer toiletries
Hair dryer
Separate bathtub and shower
Private bathroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Designer toiletries
Hair dryer
Separate bathtub and shower
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Twin Room

1 bedroom, minibar, in-room safe, desk

Junior Twin Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Designer toiletries
Hair dryer
Separate bathtub and shower
Private bathroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Designer toiletries
Hair dryer
Separate bathtub and shower
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Twin Room (Club )

1 bedroom, minibar, in-room safe, desk

Junior Twin Room (Club )

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Designer toiletries
Hair dryer
Separate bathtub and shower
Private bathroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite

View from room

Deluxe Suite

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Designer toiletries
Hair dryer
Separate bathtub and shower
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

1 bedroom, minibar, in-room safe, desk

Premier Suite

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Designer toiletries
Hair dryer
Separate bathtub and shower
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Club )

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Club )

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Designer toiletries
Hair dryer
Separate bathtub and shower
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room (Club)

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room (Club)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Designer toiletries
Hair dryer
Separate bathtub and shower
Private bathroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed (Club )

1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed (Club )

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Designer toiletries
Hair dryer
Separate bathtub and shower
Private bathroom
  • Sleeps 3
  • 1 King Bed

Similar properties

2 bars/lounges, lobby lounge, cocktail bar

InterContinental Hanoi Landmark72 by IHG

  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.6 out of 10, Exceptional, 618 reviews
$121 nightly
The price is $130
Aug 31 - Sep 1
Total includes taxes and fees
InterContinental Hanoi Landmark72 by IHG
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About the neighborhood

Map
No. 54, Lieu Giai St. Cong Vi Ward., Ba Dinh, Hanoi

What's nearby

  • Lotte Center Hanoi - 1 min walk - 0.0 km
  • Embassy of Japan - 2 min walk - 0.2 km
  • West Lake - 1 min drive - 1.5 km
  • Ho Chi Minh Mausoleum - 3 min drive - 2.6 km
  • Hoan Kiem Lake - 6 min drive - 4.4 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 31 min drive
  • Hanoi Railway Station - 11 min drive
  • Hanoi Long Bien Station - 15 min drive
  • Ga Thuong Tin Station - 19 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Delica-Hans - ‬1 min walk
  • ‪Pizza 4Ps Lotte Hanoi - ‬1 min walk
  • ‪Top of Hanoi - ‬1 min walk
  • ‪Shogun - ‬1 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Lotte Hotel Hanoi

Lotte Hotel Hanoi puts you just a 5-minute drive from West Lake and Ho Chi Minh Mausoleum. Guests can visit the spa to be pampered with massages or mani/pedis, and Grill 63, one of 4 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and an outdoor pool. Fellow travelers like the helpful staff and overall property condition.

Languages

English, Korean, Vietnamese

At a glance

DONE

Hotel size

    • 318 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property’s outdoor pool is unavailable on the first Monday of every month for cleaning and maintenance.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*

Property amenities

Food and drink

  • 4 restaurants
  • 2 bars/lounges
  • Barbecue grills
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

What to do

  • Basketball

Working away

  • Business center
  • Conference space (13870 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Health club
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Assistive listening devices available

Room amenities

Be entertained

  • 48-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Evian. Services include massages and manicures and pedicures.

Dining

Grill 63 - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Red River - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Tim Ho Wan - This restaurant specializes in dim sum.
Top of Hanoi - Onsite brasserie. Guests can enjoy drinks at the bar.
Pharaohs - This cocktail bar serves light fare only.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 1474200 per vehicle (one-way, maximum occupancy 3)

Children & extra beds

  • Rollaway beds are available for VND 822500.0 per day

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Also known as

Lotte Hotel Hanoi
Lotte Hanoi
Lotte Hotel Hanoi Hotel
Lotte Hotel Hanoi Hanoi
Lotte Hotel Hanoi Hotel Hanoi

Frequently asked questions

Does Lotte Hotel Hanoi offer free cancellation for a full refund?

Yes, Lotte Hotel Hanoi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Lotte Hotel Hanoi?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at Lotte Hotel Hanoi?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Lotte Hotel Hanoi?

Yes, there's free self parking.

Is airport shuttle service offered by Lotte Hotel Hanoi?

Yes, an airport shuttle is available. The charge is VND 1474200 per vehicle one-way.

What are the check-in and check-out times at Lotte Hotel Hanoi?

You can check in starting at 3:00 PM. Check-out time is noon.

What is there to do at Lotte Hotel Hanoi and nearby?

Onsite recreation at Lotte Hotel Hanoi includes basketball. Indulge in a treatment at the spa and soothe your senses in the hot tub. Lotte Hotel Hanoi also has 2 bars and an outdoor pool, as well as a sauna and a health club.

Are there restaurants at or near Lotte Hotel Hanoi?

Yes, there are 4 onsite restaurants, featuring Chinese cuisine.

What's the area around Lotte Hotel Hanoi like?

Lotte Hotel Hanoi is a short 20-minute walk from West Lake and 3 minutes' walk from Embassy of Japan.

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Lotte Hotel Hanoi Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
View
Food
Breakfast
Restaurant
Amenities
Drinks
Cities

What guests liked

  • The breakfast buffet offered a great variety and each item was delicious. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Amazing stay as always!
Kristine, 2-night trip

10/10 Excellent

The staff was excellent, very wonderful stay.
Aidan, 4-night trip

10/10 Excellent

Professional service. Spectacular views
Chris Patrick, 1-night trip

10/10 Excellent

Very nice and convenient hotel
Trac, 3-night trip

10/10 Excellent

Great hotel
Nathan, 1-night trip

10/10 Excellent

The best ever
Seoro, 1-night trip

10/10 Excellent

Great hotel in Hanoi. Dining options galore. Amazing staff. Mall on site and other shopping options near by. Ample rooms and comfy beds. As usual, Lotte is synonym with satisfaction.
Mario Rodolfo, 4-night trip

10/10 Excellent

Great hotel with good restaurants and nice staff
Mhd, 2-night trip

10/10 Excellent

Clean and nice views of the city. Friendly staff and great service. Would come stay here again.
Ba Truong, 2-night trip

10/10 Excellent

Very clean, quiet and the staff were very obliging and helpful
Frank, 2-night trip

10/10 Excellent

Excellent hotel
Jong, 1-night trip

10/10 Excellent

Unique place not that far from Hanoi old town
Neeraj, 4-night trip

10/10 Excellent

Totally was good and food was delicious
Monica, 1-night trip

10/10 Excellent

Top notch.
charles, 1-night trip

10/10 Excellent

Nice hotel. We love spa and sauna in the hotel.
Van Hoa, 4-night trip

10/10 Excellent

Love this place.
Ik, 3-night trip

10/10 Excellent

Great location and rich experience
Takashi, 1-night trip

8/10 Good

If you're staying overnight, definitely stay on a higher floor
NAKAI, 3-night trip

10/10 Excellent

Always satisfied, highly recommended!
Feng, 2-night trip

10/10 Excellent

excellent
Takayuki, 1-night trip

10/10 Excellent

One of the best hotels I have stayed in! Rooftop is so fun!
Samantha, 2-night trip

10/10 Excellent

It was so Lovely . Great in everything.
TEBNOMA DAVID, 2-night trip

10/10 Excellent

Perfect experience
Ranjani, 3-night trip

10/10 Excellent

Very big spaces and convenient setting in the room , clean and beautiful . Buffet is excellent
Jong, 1-night trip

10/10 Excellent

Breakfast was great. Rooms are comfortable. Safe wasnt working though.
1-night trip