Staff service were excellent and efficient even though they didn't speak English so well but able to understand our need
-If you want hotel to pick you up at tobu nikko or nikko station it is recommended that you call them and tell them the time you want them to pick you up and wait for the driver inside the station. If tobu nikko , pls see them in front of tourist center.
- Food was excellent..and yummy really. It's a pity if you stay there and not include breakfast n dinner. They came in a big set. Each day different menu. We had shabu, tempura , steak , tofu , sashimi , eggs, udon , rice and etc.
- Onsen were pretty small but adequate. 2 onsens there. One inside one outside. Only me in onsen each time I go there. And you have to take shower in the onsen bath area, in room there is a toilet only.
- The futon bed was not really comfortable. You can have back ache like me n my family.
- Souvenir and japanese desert sell at lobby are quite cheap. I think its cheaper than other shops I been.
- No complimentary bottle of water in room but you can drink water at the sink tap in your room. The reception told me its yummy and absolutely ok to drink. It tasted better than Evian..so pls try!!
- You can walk to the nearest bus stop at Shinkyo bridge. The bus from different lines pass there and every day. The bus stop close to hotel that goes to world heritage close service on monday.
- It says on expedia the room was rather small size. But in real i felt my room was big .