I had to pay again because of your poor communications. So please make arrangement to to return my money asp.
AselaObeyeseker
AselaObeyeseker, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
8/10 ดีมาก
11 สิงหาคม ค.ศ. 2019
Nice hotel if you’re in the area.
Bedroom very clean. Bed comfortable. Restaurant very good - liked the food a lot. Staff very friendly and helpful - they deal with your requests promptly - they book transport for you. AC dripped water occasionally. Hot water not always available.
ผู้เข้าพักจริง
ทริปธุรกิจ 3 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
4/10 พอใช้
23 ธันวาคม ค.ศ. 2018
Less facilities in the room. Less Pelows. Wash room isn’t cleans
ผู้เข้าพักจริง
ทริป 1 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
2/10 แย่
26 พฤศจิกายน ค.ศ. 2018
overall terrible experince.we were offered a cheap room without AC.even fan was not working.they have hidden tv remote.which i requested several times they did not care to give another room.worst hotel room o stayed in my life ever.such a cheap staff.we only stayed 1 hour in the room.when we check in an out we had to wait aroud half an hour at reception.bullshit
1.제가 호텔을 예약할 때 조식포함으로 예약하고 체크아웃 시에 조식이 포함이 안되어 있어,황당 했음니다.확인하시고 연락주시면 감사하겠습니다.
hwankwan
hwankwan, ทริปธุรกิจ 5 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
6/10 ดี
10 มีนาคม ค.ศ. 2017
Cheap hotel to stay
Reception is ok, but room services are poor, not responding immediately. Breakfast has lots of varieties but cold foods or may be not fresh. In room dining menu is with old prices and billed with new charges.
jeet
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
6/10 ดี
14 มกราคม ค.ศ. 2017
Needs a cleaner bathroom
Staff not understanding English is bad and not very helpful ordered dinner for 10 of us asked for a vegetable rice no chille well got vegetables rice with heaps of chille spoke in both English and singhalese very disappointing
sab
รีวิวจากผู้เข้าพัก Wotif ที่ตรวจสอบแล้ว
2/10 แย่
23 พฤศจิกายน ค.ศ. 2016
Bad service and dirty room
Me and my fiancee checked in at the Hotel Clarion Kiribathgoda. After about 45 minutes - 1 hour in the lobby we finally got our room (Trouble with the hotels.com booking). When we finally got the room we weren't satisfied with the standard (Dirty, a lot of water dripping from the AC and the smell of smoke in the whole room). I went to the reception and asked the staff if we could swith to a better room and that I was willing to pay the difference. I was then told that the hotel was completely booked and that they couldn't do anything. I then went back to our room and booked another Hotel. When we went out with our bags and said that we were checking out the guy asked us to wait and called the manager. The manager then offered us a much better room free of charge (Suddenly the hotel wasn't full anymore and there was a room..) We declined that offer since we had allready booked another Hotel. Though we were informed that we would most likely be able to get a refund of our money. Still waiting for that refund..
This hotel is 10k from central Colombo. A 45 minute bus ride away. It is used mainly by Sri Lankans. If you are looking for a budget and basic hotel it fits the bill. Book via Expedia as it's cheaper that way. The staff are friendly and helpful and can help make arrangements for trips etc.
A boutique hotel it isn't so don't expect that standard. You pay for what you get at the end of the day.
Fiona
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
2/10 แย่
4 ธันวาคม ค.ศ. 2014
A complete disguise
Don't stay here unless you are completely penny less. This hotel is a complete disguise. The toilet attached with the room is terrible, rooms were dirty, Internet was not working from the room, the room service we asked for food came after one hour and the air-cooler was not working. The front view has nothing to do with the main hotel, as they will take you to a building behind.
Abu
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
2/10 แย่
8 พฤศจิกายน ค.ศ. 2014
Only look nice with pictures in the internet.
Hotel room is full with bugs and other living creatures. I had several bights in my face and legs. Bathroom is with filthy smell and dirt all over. No shawor curtian. Water do not drain from little squer tub. Middle of my bath I was in a pool of dirty water. I received my londery after three days after many requests. Check out day they provide me a bill including my direct payments to Expedia. After long search they move dplicate charges. Then I gave money to pay rest. They hold the balance without paying back until I made many request.
Expedia is liable to pay my money back.
Noel Gunaratne
Noel
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
6/10 ดี
8 เมษายน ค.ศ. 2014
ผู้เข้าพักจริง
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
8/10 ดีมาก
5 เมษายน ค.ศ. 2014
Fantastic service
Nice and staff are very polite. The room is very clean yet the location a bit far from the city. The service is superb.