We arrived at 11ish pm to check in and the receptionist struggled to find our booking despite us showing the hotels.com booking reference within the Hotels.com app and separate email confirmation. This went on for 15 minutes. After 15 minutes, we requested to park our car at the garage first while she continued looking for our booking to get us checked in. Upon returning, there was no progress and the receptionist was still not able to pull up our booking to check us in. After another 10 minutes, a 2nd receptionist came (presumably the manager), and asked to see the booking reference and also had trouble finding our booking. After another round of waiting, we finally got our room key. In total, it took us around 45 minutes to check in.
In terms of the room, the furnishings were old and worn but at least it is spacious.
Overall, I would say that the pictures are not reflective of the current condition of the room and I would not recommend staying here.