The Cotton Sail is in a great location, if you stay, try the River House restaurant downstairs! The staff was friendly, the rooms clean, and the location was terrific! Parking will cost $45/night in valet so plan on the extra cost, but the convenience made it worth it. This is a short 25 minute drive to Tybee Island, and an easy 5 minute walk to the market place. I would definitely recommend a stay!
Jason
Jason, ทริป 2 คืน
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4/10 พอใช้
15 มิ.ย. 2025
Housekeeping was so poor. Rooms were dirty, there was no service and when the housekeeper came in, all they did was empty trash and left their own hair in the bathroom. Didn’t refill coffee offerings, etc. beautiful hotel and comfortable beds. Housekeeping is ruining it for them.
Amy
Amy, ทริป 2 คืน
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10/10 ไร้ที่ติ
15 มิ.ย. 2025
Had issue with directions getting to the location! Other than that.
Linda
Linda, ทริปกับครอบครัว 1 คืน
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2/10 แย่
9 มิ.ย. 2025
Perfect location/Completely bad experience
We always visit Savannah at least once a month and normally stay at Hilton properties because they always are nice, clean and customer service has always been good. We decided to try a different location and booked on Hotels only to find out Cotton Sail was also a Hilton property once I checked in. They were kind enough to add my Hilton Honors to my check in since I am a Diamond Member. That is where the good STOPS!!!! The rooms were extremely small, but nice. We laughed and made the best of it, and after my wife got a shower we realized AC was not cooling. I went downstairs to state it wasn't working and they offered to change our room. That was extremely sad being we had to unpack everything just to make space in our room, but we decided to go ahead and move rooms on the same floor. I asked for a key to the new room so we could just walk our stuff unpacked to the new room and the once nice and sweet lady that checked us in turned down right mean. Stated that was impossible to have keys to two rooms and that she would have to be there to watch us walk out of the room with all our packed luggage and move to the next room. I was dumbfounded by her change and the lack of customer service. Why would this be an issue!!! I told her if we had to pack all thing back in our luggage I was moving hotels completely. So within an hour we checked out and left. Hilton needs to address attitudes and customer service with this individual or remove the Hilton stamp on this property
Linton
Linton, ทริป 2 คืน
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6/10 ดี
30 พ.ค. 2025
Sharin
Sharin, ทริป 1 คืน
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10/10 ไร้ที่ติ
4 พ.ค. 2025
Bryan
Bryan, ทริปกับเพื่อน 1 คืน
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6/10 ดี
30 เม.ย. 2025
Mark
Mark, ทริป 2 คืน
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10/10 ไร้ที่ติ
28 เม.ย. 2025
DERRICK
DERRICK, ทริป 2 คืน
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8/10 ดีมาก
14 เม.ย. 2025
Enjoyable Stay in Savannah
Perfect location close to City Market & the Riverfront. Rooms were spacious & very clean. There is a sports bar & a small eatery on the rooftop. Both overlook the river. We had drinks & appetizers at The Nest on the rooftop. Breakfast too. Food & drinks were very good & reasonably priced.
Arlene
Arlene, ทริป 1 คืน
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6/10 ดี
14 เม.ย. 2025
We Won’t Return to The Cotton Sail
Moved to this hotel after four nights at the Thompson Savannah (fabulous hotel!) for work, as we wanted to be closer to historic Savannah. The hotel itself is old and is pretty run down. Our room, the elevators, common areas, and the hotel’s one restaurant desperately needs cosmetic work and to be refreshed. Our room was dusty and dirty. Surfaced cleaned at best. Chipped spackle patches and chipped paint on the walls. Paint on the very old wood floors. The bathroom walls have drip marks down them as well as toothpaste spray from others on the vanity walls. Hardware is loose on the shower door and bathroom doors. Lampshades were broken and there were several stains on the chair and ottoman in our room.
Also, the hotel is located downtown and it is very noisy there. Cars blasting radios, delivery trucks, motorcycles, trolleys with speakers, boats, street performers - all are right below the doors/windows of the hotel.
Shannon
Shannon, ทริป 3 คืน
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8/10 ดีมาก
14 เม.ย. 2025
old Savannah
Nice historic building great location;
MIKE
MIKE, ทริป 2 คืน
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8/10 ดีมาก
8 เม.ย. 2025
Rebecca
Rebecca, ทริป 1 คืน
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8/10 ดีมาก
23 มี.ค. 2025
Hotel was a little worn and dirty but the view made up for it
Craig
Craig, ทริป 1 คืน
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6/10 ดี
18 มี.ค. 2025
GRACE
GRACE, ทริป 1 คืน
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6/10 ดี
13 มี.ค. 2025
It’s dated. Strong smell of cleaning products most likely due to wood floors and being an old building. Bed very comfortable as expected when staying at a Hilton. Location was central to everything in downtown Savannah. Staff was accommodating and friendly.
Elizabeth
Elizabeth, ทริปกับครอบครัว 1 คืน
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8/10 ดีมาก
12 มี.ค. 2025
Jennifer
Jennifer, ทริป 1 คืน
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8/10 ดีมาก
11 มี.ค. 2025
Great location and clean overall. The even numbered rooms on the 3rd floor look into an alley, so the room is always dark.
David
David, ทริป 2 คืน
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8/10 ดีมาก
10 มี.ค. 2025
Chelsie
Chelsie, ทริป 1 คืน
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10/10 ไร้ที่ติ
10 มี.ค. 2025
Only complaint is a lack of refrigerator in the room. With so much good food around not being able to keep leftovers was a bummer. But aside from that it was a wonderful experience and I'd highly recommend.
Paul
Paul, ทริปโรแมนติก 3 คืน
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8/10 ดีมาก
4 มี.ค. 2025
Room was well appointed. Hotel was clean, well located, offered plenty of dining options, and valet parking was easy. Our staff was very friendly, and helpful. Our room was on the 5th floor, located just below the rooftop bar…so a bit noisy until they closed. Not a big deal, but worth noting.
Mary
Mary, ทริป 1 คืน
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10/10 ไร้ที่ติ
2 มี.ค. 2025
Clean and friendly. Loved that it was in the middle of everything
Aaron
Aaron, ทริป 2 คืน
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8/10 ดีมาก
28 ก.พ. 2025
It's a great location if you're wanting to walk around old town and get to the bars and restaurants. Convenient location. Floor had some sticky spots from the cleaning supplies on the hardwood and is really small. Balcony was nice for the observation but very small.