This is our fourth (or fifth) time to stay at this hotel, and it is also our first choice when visiting Osaka again after four years.
The hotel celebrates its tenth year this year, and the overall feeling is still like a brand new hotel, which is maintained with great care.
This time we still chose to stay in our favorite room 3819. It feels like a brand new one, not a bit old. I believe the hotel is very attentive to maintaining the cleanliness of the room.
During my stay of 8 days and 7 nights, the room was clean and well-maintained.
Even if there are occasional supplies missing, they will make it up immediately if you leave a message.
Even though the staff is friendly and courteous, there are some services that have been simplified (like helping with luggage、no tickets to the observation deck included etc.).
In general, this hotel is still an excellent choice due to its excellent location, clean facilities, and outstanding service.