The hotel itself was very clean and affordable. The bellman was very helpful and the receptionist hospitable. The rooms were spacious and clean. The bathroom was designed beautifully, but the shower had poor drainage. When I showered, the shower flooded and it took about 15 minutes for it to drain completely. We tried to book a day tour through the front desk and were presented with different prices at three different time points (at reservation, at payment time, and when they called us and told us that they charged us the wrong amount). The day tour pamphlets did not include pricing, which I found suspicious. When they tried to charge us extra for a "tour guide fee", neither the receptionist nor the manager could answer our question about why there would be an additional fee that was not already included in the cost of the tour. It seemed shady to us so we ended canceling it because we felt like we were being scammed. The rest of the stay was fine. The breakfast is delicious and different every day, so that was a big plus. Overall, for the price, it was a fine place to stay during our time in Da Nang.