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TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort

3.0 star property
Family-friendly hotel in Torquay with 3 restaurants and 2 indoor pools

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Photo gallery for TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort

2 indoor pools, seasonal outdoor pool, pool loungers
Marina
Daily full breakfast (GBP 12.95 per person)
Ballroom
Property entrance
In the heart of Torquay City Centre, TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort is a haven for families. With an arcade/game room, playground, fitness classes, yoga sessions and Aztec Spa's relaxing treatments like body wraps or facials to enjoy; there’s something for everyone.

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • Parking available
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • 2 indoor pools
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • Fitness centre
  • Sauna
  • Self parking
  • Seasonal outdoor pool

For families (6)

  • Supervised childcare (free)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom
  • Garden
The current price is ฿4,034
฿4,841 total
includes taxes & fees
17 Oct - 18 Oct

Room options

Check availability for these dates

Tonight

Sept 30 - Oct 1
Check availability for tonight Sept 30 - Oct 1

Tomorrow

Oct 1 - Oct 2
Check availability for tomorrow Oct 1 - Oct 2
Available filters for rooms
Showing 8 of 8 rooms

View all photos for Apartment

Apartment | Living area | Flat-screen TV

Apartment

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Heating
Kitchen
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Twin Room

Twin Room | 1 bedroom, in-room safe, desk, free WiFi

Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Electric kettle
Digital channels
Desk
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Triple Room (2 Adults + 1 Child)

1 bedroom, in-room safe, desk, free WiFi

Family Triple Room (2 Adults + 1 Child)

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Electric kettle
Digital channels
Desk
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Family Quadruple Room (2 Adults + 2 Children)

Family Quadruple Room (2 Adults + 2 Children) | 1 bedroom, in-room safe, desk, free WiFi

Family Quadruple Room (2 Adults + 2 Children)

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Electric kettle
Digital channels
Desk
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Double or Twin Room, Sea View

Superior Double or Twin Room, Sea View | 1 bedroom, in-room safe, desk, free WiFi

Superior Double or Twin Room, Sea View

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Electric kettle
Digital channels
Desk
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room

Single Room | 1 bedroom, in-room safe, desk, free WiFi

Single Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Electric kettle
Digital channels
Desk
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, desk, free WiFi

Standard Double Room

7.4 out of 10
Good
(3 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Electric kettle
Digital channels
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Triple Room, Multiple Beds, Sea View

1 bedroom, in-room safe, desk, free WiFi

Superior Triple Room, Multiple Beds, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Electric kettle
Digital channels
Desk
  • Sea view
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

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Restaurant

Hampton by Hilton Torquay

  • Pet-friendly
  • Free WiFi
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  • Connecting rooms available
9.2 out of 10, Wonderful, 810 reviews
The price is ฿2,280
฿2,736 total
includes taxes & fees
12 Oct - 13 Oct
Hampton by Hilton Torquay
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About the area

Map
Falkland Road, Torquay, England, TQ2 5JJ

What's nearby

  • Torre Abbey - 5 min walk - 0.4 km
  • Torre Abbey Sands - 8 min walk - 0.7 km
  • Princess Theatre - 13 min walk - 1.1 km
  • Cockington Country Park - 13 min walk - 1.2 km
  • Babbacombe Beach - 4 min drive - 3.0 km

Getting around

  • Exeter (EXT-Exeter Intl.) - 37 min drive
  • Torquay Station - 8 min walk
  • Torre Station - 12 min walk
  • Paignton Station - 13 min drive

Restaurants

  • ‪Belgrave Tandoori - ‬3 min walk
  • ‪Gino's - ‬8 min walk
  • ‪Bombay Express - ‬3 min walk
  • ‪Bull & Bush - ‬2 min walk
  • ‪Cantina - ‬9 min walk

About this property

TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort

Bring the kids when you stay at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort in Torquay and they can enjoy the free kids' club. You can visit the spa to be pampered with massages, body wraps or manicures and pedicures, and Carlton Restaurant, one of 3 restaurants, serves breakfast and dinner. Other highlights include 2 indoor pools, a fitness centre and a sauna.

At a glance

DONE

Hotel size

    • 70 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Free supervised childcare
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered on-site self-parking (GBP 10 per day)
    • On-site parking is limited
    • On-site parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 8 AM–9:30 AM
  • 3 restaurants
  • 3 bars/lounges
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's menu
  • Bed rails

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Archery
  • Pool table
  • Beach nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness centre
  • 2 indoor pools
  • Seasonal outdoor pool
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Raised toilet seat
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Heating
  • Electric kettle

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aztec Spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Dining

Carlton Restaurant – This restaurant serves breakfast and dinner. A children's menu is available.
Aztec Bistro & Bar – This bistro serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Alberts Sports Bar – This sports bar serves lunch and dinner. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 12.95 for adults and GBP 7.95 for children

Parking

  • Uncovered self-parking costs GBP 10 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • The seasonal pool is open from May to September

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector and window guards on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Also known as

Carlton Hotel Torquay
Carlton Torquay
TLH Carlton Hotel Torquay
TLH Carlton Torquay
TLH Carlton
TLH Carlton Hotel
TLH Carlton Hotel Spa TLH Leisure Entertainment Resort

Frequently asked questions

Does TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort offer free cancellation for a full refund?

Yes, TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

Yes, there are 2 indoor pools, a seasonal outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 9:00 PM.

Are pets allowed at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

Sorry, pets aren't allowed.

Is parking offered on site at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

Yes. Self-parking costs GBP 10 per day. Parking spaces may be limited.

What are the check-in and check-out times at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

Check-in start time: 3:00 PM; check-in end time: 11 PM. Check-out time is 11 AM.

What is there to do at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort and nearby?

Have fun during the warmer months with activities such as archery. Additional recreation on-site includes fitness classes, Pilates and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 indoor swimming pools. TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort also has 3 bars, a seasonal outdoor pool and a sauna, as well as a fitness centre, an arcade and a picnic area.

Are there restaurants at or near TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

Yes, there are 3 on-site restaurants.

What's the area around TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort like?

TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort is a short 8-minute walk from Torquay Station and 4 minutes' walk from Torre Abbey.

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TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort Reviews

Reviews

7.8

Good

7.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Popular mentions

Room
Breakfast
Food
Service staff
Location
Bed
Family friendly
Couples
Bathroom
Lobby

Reviews

10/10 Exceptional

Amazing for families

Amazing facilites. Plenty for the kids to do. Really clean with friendly staff. Only minor complaint i have is the wait for drinks at the main bar. Highly recommend for a family break
Michael, 2-night trip

2/10 Poor

Uncomfortable bed, no option of fresh air because windows didn’t open. bad smell. (Old peoples home)
Mariana, 1-night trip

10/10 Exceptional

Good time on my short trip
Andy, 1-night trip

6/10 Good

Bed was comfy. Bathroom was basic nowhere to hang your clothes while having a bath. Lift to rooms was very slow. Overall I won't recommend it
Kay, 3-night trip

6/10 Good

The property was situated in a good place the spar was a good addition for the hotel
Evelyn, 2-night trip

10/10 Exceptional

Loved my stay.. zxx
claire, 3-night trip

10/10 Exceptional

Great price. Tired interior but pretty good stay overall for the budget.
Peter, 2-night trip

10/10 Exceptional

A very pleasent stay
George, 3-night trip

10/10 Exceptional

Classy butlins. Well worth a vist of u have kids.

Lovely hotel, old tired but its nice. Had so much to do, my 10yr old wasnt board once. Allday and evening. The beds were a but lumpy. The pool was way to high in clorine it burnt my eye balls, and was even stronger in the jacuzzi, which on day two was extremely hot. The steam room didnt have the eucalyptus, which is a shame as really does make a difference. The out door pool was cold as ice!! I jumped in and couldnt get out fast enough, i then suffed with my chest cramping after for a short while. I really dont know how the kids handled it. The food had a little to be desired for, but was fine for a few days. We didnt want to venture much. BUT All in all, we will be going back, and probably for xmas, as its so close to home yet feels so far away, we even came home looking like wed been on holiday! We met mascot toby and made our own bears. We heald reptiles and bunny's. Tho we did make a dash for it when the snakes n tarantula came out. But it really was a great few days away.
Gemma, 3-night trip

10/10 Exceptional

Good place for a holiday

It was good I enjoy my stay there,everything I needs was available
Ismerelda, 2-night trip

10/10 Exceptional

Very nice Hotel, I will be back shortly
Muhammed, 1-night trip

6/10 Good

If you don’t mind a tired and noisy hotel in need of some love and attention then this is fine. The room was clean, albeit very basic. The mattress was very soft. The sounds of doors banging in the corridors seemed to echo very loudly and there were constant streams of people making a lot of noise out side the from entrance (my room was on the 2nd floor overlooking the entrance). On Friday morning there was a laundry delivery at around 6am that woke me. All in all a good cheap hotel. I guess you get what you pay for and I did not pay much as I just needed a place to sleep.
Tom, 6-night trip

8/10 Very good

Pleasant enough

Room excellent, food good, service just ok.
1-night trip

10/10 Exceptional

We came from the west midlands to torquay, 2 adults and 2 children aged 10 and 6. This hotel was perfect for us all. The kids always had something to do. We had 1 day of bad weather but we didnt care as there were alot to do in the hotel. My youngest (staying with me and my partner) went to the toby club and did somr clay making with matt who was lovely whilst my eldest went down to the bunker and went off with a few other children and the lady who ran the club. He loved it and we felt ok leaving him. The swimming was amazing, we went a few times, i used the sauna and steam room and loved it. Staff were lovely wherever we went. Around torquay is lovely too, we loved the crab catching which is a must to do. Overall we would definitely stay here again when we come back to Torquay.
Jade, 4-night trip

8/10 Very good

We had a wonderful weekend as a family of four, staying in a one-bedroom apartment. Although we slept on a sofa bed in the lounge area, which wasn't very comfortable, perhaps investing in a new sofa would help. The kitchen was well-equipped with an oven and a large fridge-freezer. The leisure facilities were impressive, featuring several pools as well as a hot steam room and sauna. While we didn't dine at the restaurant, we enjoyed a couple of drinks there, although they were a bit pricey, prompting us to venture out for food and drinks on most days. We ordered from Deliveroo on the first evening, which was quite convenient, and we also had an amazing curry at a restaurant called Tariks, located on the road from Torquay to Paignton. Although the exterior didn't seem glamorous, the food quality was exceptional. While the hotel itself is somewhat dated, it served perfectly as a base for our stay. The staff were welcoming and friendly, always available to provide helpful information. We would definitely consider staying here again.
amina, 3-night trip

8/10 Very good

Very tired round the edges, but still lots of fun.

Apon arrival the Carlton hotel is not well signposted from the main road, but we stumbled apon it. First impressions were okay,just a bit tired looking, apart from the car park being quite small and £10 a night. We had a family of four bedroom, and it had just enough room in it to walk around the 3 beds but that was it. It was a bit too cosy for us! (our children are 10 & 13) Although saying that there was plenty of storage space, plenty of hangers in the wadrobe, extra pillows ect. The beds are HARD! Both me and my other half, came home with bad backs. The pillows are also quite hard and flat. The room was very hot, a fan had been provided but it wasnt enough with 4 of us sleeping in a small room. The bathroom had everything expected but it was very tired! One big frustration for us was not enough plug sockets, and none beside the beds! The resort itself was good, its big, loads to do! Pool was nice, the family pool is very warm! Changing rooms again tired, but clean enough. The Aztec bistro food was brilliant, although bar service can be slow at peak times. Plenty of entertainment on offer, but we only did bingo and the arcades. In summary we would possibly stay again for the right price.The resort was overall good, but the bedroom really let down the stay for us.
Pippa, 3-night trip

8/10 Very good

Overall a good hotel, clean and comfy. Breakfast was good and available. Only down side was that there weren’t any glasses in the room for water.
Christine, 1-night trip

10/10 Exceptional

very large lots of facilities very clean and pleasant staff
Judi, 1-night trip

10/10 Exceptional

Amazing stay

Amazing stay. loads to do, plenty of entertainment. Throughly enjoyed the pools and spa. Unfortunately our window in the room was broken so room was too hot
Nicole, 1-night trip

8/10 Very good

We have stayed at the Derwent a few years back so we knew what to expect when we booked the Carlton, the hotel is very clean and bed was comfortable but the rooms are dated but have what you need for your stay. Staff are friendly and helpful, breakfast was good.
Mike, 4-night trip

8/10 Very good

The location is very good next to city centre I didn’t like the bed was so uncomfortable and the room was so warm couldn’t put down the temperature and the breakfast wasn’t good it was poor and no much choice
Susan, 2-night trip

10/10 Exceptional

What an amazing experience. However, I think that the entertainment for children should be Expanded.
Keran, 7-night trip

10/10 Exceptional

The property was clean and tidy. It was very quiet and the services provided were amazing. The pool is free for guests of the hotel and it was just relaxing and the games room was great entertainment I didn’t even need to leave the hotel!!
Nisabel, 2-night trip

6/10 Good

Very itchy bedding bad hard bed no sleep but swimming and s5aff were great
Nathan, 1-night trip

8/10 Very good

Great location, close to the beach. Room need a bit of TLC but were clean. Breakfast was good, could do with Gluten Free options
1-night trip