I have previously stayed in the hotel under BON management. Under new management, the rooms have been fully upgraded and there is more light than before.
In contrast to other hotels in the area, the breakfast is continental and accommodate requirements from international travelers.
Though there were challenges created regarding during my check-in, I was assigned a suite room for that night, which was a nice gesture by the hotel management that saved me a lot of hassle going through the cancellation and struggling to find new hotels at night.
Ajit
Ajit, ทริปธุรกิจ 2 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
4/10 พอใช้
1 ตุลาคม ค.ศ. 2014
GARRY
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
4/10 พอใช้
15 สิงหาคม ค.ศ. 2014
Hotel falls short of Protea brand promise
Overall, customer service was very poor from the front desk to the bar to the restaurant. The room had some water damage, the hot water didn't stay warm for more than five minutes, and the rollaway bed which we paid N10,000 for was actually a twin mattress which was placed on the floor. There was some false advertising with regard to the prepaid breakfast buffet; although we specified that there were two people in the room; we were asked to pay for one breakfast - N4,000.