Afternoon tea is very nice, including live Piano music. This part of the hotel is classic and well preserved.
The breakfast service can be improved, while the offerings are many and with rich assortments, there are som basics missing, no bacon, no port/beef sausage, no ham, not much cold cuts - one can wonder for whom these decisions had been made? Probably towards staff, as the Chinese population of Malaysia loves pork. There are no tea pots, only small coffee cups to try to manage a tea bag into. Also there is som logistic issues in placing all guests in about half the available tables - gets crowded and somewhat loud.
We loved our room in the old building and the pool outside the SPA - almost empty!