The staff are super friendly, from the receptionist to housekeeping. The view from bedroom is breathtaking. The minibar are free-of-charge and lots of amenities provided daily. The bed is unbelievably comfortable. The room and swimming pool are neat and clean. The staff kindly brought me a delicious birthday cake to the room. Too bad, one light bulb was off, DVD player was not available, and lots of ant showed up a minute after we left some food or soda on the table. The breakfast buffet was great and allowed us to have more sleep since it closed at 11 am. Overall, this trip was great. We cannot wait to be back.
We stayed at The Naka Phuket for 2 nights and I must say after reading all reviews here, it makes me scare a bit when booking this hotel. However the experience is better than I expected but still some rooms for improvements.
The location is very peaceful and quiet. We stayed at beach front villa and it's very relaxing. Food is better than other 5 stars hotels in Phuket I have stayed. Staffs are helpful and polite.
Beach is ok but cover with rock. I barely walk along beach. Main pool is very nice and has amazing view of sea and bay.
Here are downside. Most of architecture materials are made from wood. So they look very old and unmaintained for some parts. In our room, it has Jacuzzi pool but we never used it because it looks dirty and old. Sleeping quality is quite random. First night my mom barely sleep because of pillow and bed itch her so badly she couldn't sleep. Hotel staffs went to the room and change it for 2nd and her problem solve. But it happens to me on 2nd night. Barely sleep by pillow and bed. The same that happens on first night.
Overall I think the hotel is peaceful and relax, but there are some small details which make it not perfect 5 stars hotel.
Nice architect แต่สภาพห้องเก่ามาก บริการไม่ professional พนักงานไม่เพียงพอ
ผู้เข้าพักจริง
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10/10 ไร้ที่ติ
4 มกราคม ค.ศ. 2025
Pedro
Pedro, ทริป 4 คืน
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10/10 ไร้ที่ติ
2 มกราคม ค.ศ. 2025
Mihoko
Mihoko, ทริปกับครอบครัว 3 คืน
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4/10 พอใช้
31 ธันวาคม ค.ศ. 2024
Jun Liang
Jun Liang, ทริป 2 คืน
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6/10 ดี
3 ธันวาคม ค.ศ. 2024
Didnt Make My /20 vip discount even though they kn
nice hotel , nice views , needs a bit of remodelling , breakfast is so so it is value for the price you pay , refused to give my vip /20 discount said Expedia will pay me