Check made me wait 30 minutes, refusing to grant access to the Executive lounge. Finally reception agreed they had made a mistake and that the executive room booked and paid for included lounge access: by which time the lounge had closed. Lounge hours are from 5-8pm - outside those times not even a tea or coffee is provided. Just to make sure they switch the coffee machine off... On check out I was billed again for the room despite having paid in advance in full through Expedia. Wifi connection frequently drops. On plus side when the coffee machine had a mishap and sprayed coffee all over me, they did pay to launder the shirt.
Julian
Julian, ทริปธุรกิจ 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
8/10 ดีมาก
10 ธันวาคม ค.ศ. 2018
ผู้เข้าพักจริง
ทริปธุรกิจ 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
8/10 ดีมาก
27 ตุลาคม ค.ศ. 2018
Good experience!
It was a good experience, even though I checked in at midnight:)