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Good value for the money. Switzerland is very expensive in general, but the price here was in line with other hotels. Service was excellent. Regula especially had a firm grasp of all the tips/tricks needed to see the popular sites. She also had great advice for saving money & experiencing some of the lesser known local spots that were just as amazing if you took the time to seek them out.

An amazing experience. We had a room with a view of the mountains and the hotel is a very convenient place....just 5 minites walk to the train station and shops. The staff most especially Regula are very friendly and very helpful to guests even if we come from a third world country. We hope to come back and will recommend it to others.

Lovely staff and hotel. Good food and close to train station

Excellent stay!! Clean rooms, great service, comfortable beds. Free buffet style breakfast with lots of choices. Would stay here again!!

This hotel is a fantastic option. I've stayed many places and this hotel has everything I like. Clean and properly maintained room. Comfy beds, clean and easy to use shower/bathroom. Breakfast was fantastic with all fresh and Swiss local foods (Breads, croissants, cheeses and meats including amazing bacon, real scrambled eggs, fresh juices.) Plus the service of the staff, from the amazing front desk team, especially Aneta! Coffee and cake included at certain times of day to relax over.

Friendly staff who are happy to help; cleanliness, quiet location; checking in and out easy;

We stayed here in December and could not fault it! Great value for money. Close to train station and local shops. Brekfast was very good and staff were amazing. Would love to come back here :)

The facade of the hotel looks nice and classic. It wouldn't look out of place in this area. Quite a nice backdrop with the mountains at the background. It is also about 700-800m away from Interlaken West station and the road leading to the hotel is quite quiet at night. Check-in was brisk and was offered free wifi or paid wifi plans. The free wifi had decent speed and connects up to 3 devices simultaneously while the paid one promised of higher speeds and up to 10 devices? I recommend you to just opt for the free one. My only displeasure was the room that I was appointed to. It was above the kitchen and it does not have a lift. So I had to walk past the kitchen entrance every time I go toward my room. The sound proofing of the room seriously needs a lot of improvement too. Every night I could hear my neighbours above me walking in their room. It was annoying. I could also hear the neighbours across my room talking. Heater in the room works minimally too as I hardly feel any heat during this winter month. Staff service was also below average if not sub-par. The night before I checked out, I went to ask the reception whether there was any bus that goes to the train station. He made a snide remark that the station was just 5-10 mins walk away before begrudgingly checked the schedule and advised me that the bus runs on hourly schedule. I thought his initial reaction was unwarranted. A good point would be the tea/coffee and cake offered at the lobby during tea time

A very good base for reasonably priced accommodation in the area. Easy to walk to the railway station. Friendly staff, good buffet breakfast. Happy to recommend.

Very friendly staff , located centeally