Svalbard Hotell | Polfareren

Very friendly and helpful staff. The rooms were very nice and well maintained.

Location, location, location - Longyearbyen - what more is there to say

Hi - I just had a short overnight between a ship cruise and my flight. Everything was lovely and up to expectations. Thank you.

Clean room and very good breakfast. Friendly atmosphere.

Well situated right in the middle of town, with friendly staff and an excellent breakfast. Just what we needed.

Hotel was decent but the rooms are very worm and also I do think they need better curtains particularly for summer months when you have 24 hour sun. Overall a good hotel, in the centre of Svalbard in close proximity to a lot of the better bars and restaurants

The location was fine and the staff was helpful. There just is not much you can add to the location.

Clean spacious room and super friendly staff. An excellent overall stay

Everything was fine except room temperature control. The heat could not be turned off, small room w would no be opened since loud Friday night music and revelry went on toll after 12. Talked to frond desk about heat and they said other rooms had complained and they would get on it. Next nigh the same thing. Way too hot in the rooms and no way to control it.

This is a charming property... sleek, modern, very Scandinavian. The breakfast buffet is plentiful and varied. Dinner in the Polfareren restaurant is very inventive, tasty and nicely presented. Staff was very welcoming and helpful. Longyearbyen is very small so not a tremendous number of hotel choices, but we were very happy with our selection. (And we were thrilled to discover the bathroom floors are heated!) Guests should also be aware the hotel (and a few others) have a tradition of requesting guests to remove their "outside" shoes as you enter so be prepared with clean shoes or slippers, or even socks, to wear in the public areas.