Hyatt Regency Danang Resort and Spa, ดานัง

พนักงานทําความสอาดมาเคาะห้องบ่อยมากเเละมีเจ้าหน้าที่ขอประเมินผลการบริการระหว่างพักอยู่

Parents should not leave their kids at the kids club - my 5 year old was left on the beach after an activity - the staff returned to the kids club without him so he made his way back to our hotel room on his own. They didn't even bother to do a headcount!

Pros: Hyatt has a fantastic pool for kids, while also having direct access to the beautiful My Khe beach. The breakfast buffet is really good, with many options both local and Western. Though we were informed the hotel was full, the grounds and facilities never felt too crowded. We also got out to Hoi An almost every day as the Hyatt is located only 20min away. The cons: We were placed in Residence D, in the farthest location from the lobby/restaurant/pool, which wouldn't have been a major problem except the wait for buggy service was often quite long. Our 3br apartment itself was nice but maintenance seems spotty - one of the hairdryers wasn't working, and on the second day one of the bathroom lights blew out (the housekeeping never noticed or bothered to fix it). The water temperature of the shower was also difficult to regulate.

Huge sprawling complex, so prepare to walk a lot. The beaches are excellent if somewhat polluted with a very fine blackish oily tinge to the shoreline sand. Surf and currents are strong- raw South China Sea. Magnificent views, long stretches of pristine beaches till the eye can see & unusual must & surf spray often shrouds the beaches. Hotel is well appointed. The northern most blocks of residences (blocks A, B &C) are next to an active construction plot for the next big resort, hence there will be some construction noise, even late into the night, piling sounds can be heard from within the insulated rooms. The rooms are well designed in general, though the tiny wooden walk in wardrobe tends to occupy more space than it should & gives the room a feeling of crampness. They could have done without it & given the rooms more of an open, airy feel. That's about the only design flaw in all their rooms. Service is polite & generally prompt & attentive with the usual Vietnamese charm. The pools are shallow and varied in design with ample sun deck chairs. The food is good but at international rates (expensive). More variety & better value food can be found if you're prepared to taxi out to the neighboring commercial stretches. There is absolutely nothing that is within reasonable walking distance at the moment (2017). So it is isolated & far from "civilization". The only good thing about its location is the relative proximity to the rustic & charming HoiAnn -definitely worth a visit.

We stayed at the suite. Amazing room, very new and spacious. Modern decor. Amazing view from the balcony, really liked the set up of the bathroom and bathtub. Staff were all extremely friendly and attentive. Regency club provided complimentary breakfast, drinks and cocktails. Enjoyed our stay very much. 5 stars!