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Citadines Xingqing Palace Xi'an

4.5 star property
Upmarket hotel in Beilin with restaurant

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January 2025

Photo gallery for Citadines Xingqing Palace Xi'an

Exterior
37-inch LCD TV with satellite channels, TV, DVD player
Down duvets, in-room safe, desk, blackout curtains
Fridge, microwave, stovetop, electric kettle
View from room

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Airport transfer
  • Air conditioning
  • Gym
  • Free parking
  • 24/7 front desk
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Marina
  • Restaurants
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Room service
  • Babysitting
  • Business centre
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk
For families
  • Children stay free
  • Babysitting (surcharge)
  • Kitchenette
  • Private bathroom
  • Separate sitting area
  • Television

Room options

Similar properties

Interior

Nanyang Hotel, Jiaotong University, Xi'an (Jiaotong University Qinglong Temple)

Free parking
Laundry facilities
Nanyang Hotel, Jiaotong University, Xi'an (Jiaotong University Qinglong Temple)
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About the area

Map
No.159 Xingqing Road,Beilin District, Xi'an, Shaanxi, 710049

What's nearby

  • Xi'an Jiaotong University - 1 min walk - 0.0 km
  • Xi'an Bell Tower and Drum Tower - 6 min drive - 5.7 km
  • Xi'an Bell Tower - 6 min drive - 5.1 km
  • Giant Wild Goose Pagoda - 7 min drive - 7.2 km
  • Xi'an City Walls - 7 min drive - 7.8 km

Getting around

  • Xi'an (XIY-Xianyang Intl.) - 48 min drive
  • Xi'an East Station - 6 min drive
  • Xi'an Station - 15 min drive
  • Xi'an Lintong Station - 25 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪丁卉甜品咖啡屋 - ‬3 min walk
  • ‪真爱范特西ktv - ‬1 min walk
  • ‪星巴克 - ‬3 min walk
  • ‪频道体育酒吧 - ‬1 min walk
  • ‪围炉夜话私房火锅 - ‬2 min walk

About this property

Citadines Xingqing Palace Xi'an

Citadines Xingqing Palace Xi'an features a marina and a rooftop terrace. Guests can visit the fitness centre for a workout or grab a bite to eat at Alccino, which serves breakfast.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

  • 138 rooms
  • Arranged over 16 floors

Arriving/Leaving

  • Check-in start time: noon; check-in end time: 6:00 AM
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–9:30 AM
  • Restaurant
  • Room service

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)

Working away

  • Business centre
  • Meeting room
  • Conference space (118 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2011
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Fitness centre
  • Arcade/games room
  • Marina
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Lift

Room amenities

Be entertained

  • DVD player
  • 37-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Fridge
  • Microwave
  • Kitchenette
  • Stovetop
  • Free bottled water
  • Cookware, dishes and utensils
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • Water-efficient toilets only

Special features

Dining

Alccino – This restaurant only serves breakfast.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 58 for adults and CNY 29 for children
  • Airport shuttle service is offered for an extra charge of CNY 280 per person (one-way)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for CNY 120 per stay

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
This property is professionally cleaned.

Also known as

Citadines Xingqing Palace
Citadines Xingqing Palace Aparthotel
Citadines Xingqing Palace Aparthotel Xi'an
Citadines Xingqing Palace Xi'an
Xingqing
Citadines Xingqing Palace Xi'An China/Shaanxi
Citadines Xingqing Palace Xi'an Aparthotel
Citadines Xingqing Xi'an Xi'an
Citadines Xingqing Palace Xi'an Hotel
Citadines Xingqing Palace Xi'an Xi'an
Citadines Xingqing Palace Xi'an Hotel Xi'an

Frequently asked questions

Are pets allowed at Citadines Xingqing Palace Xi'an?
Sorry, pets aren't allowed.
Is parking offered on site at Citadines Xingqing Palace Xi'an?
Yes, there's free self parking.
Is an airport shuttle service offered by Citadines Xingqing Palace Xi'an?
Yes, an airport shuttle is available. The charge is CNY 280 per person one-way.
What are the check-in and check-out times at Citadines Xingqing Palace Xi'an?
Check-in start time: noon; check-in end time: 6:00 AM. Check-out time is noon. Express check-out and contactless check-out are available.
What is there to do at Citadines Xingqing Palace Xi'an and nearby?
Citadines Xingqing Palace Xi'an has a fitness centre and an arcade.
Are there restaurants at or near Citadines Xingqing Palace Xi'an?
Yes, there's an on-site restaurant, Alccino.
Does Citadines Xingqing Palace Xi'an have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Citadines Xingqing Palace Xi'an have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a fridge and a microwave.
What's the area around Citadines Xingqing Palace Xi'an like?
Citadines Xingqing Palace Xi'an is a short 1-minute walk from Xi'an Jiaotong University and 15 minutes' walk from Xi'an Yatong Mengguo Amusement Park.

Citadines Xingqing Palace Xi'an Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Very good

Not in city centre but is fairly convenient to get taxi (about 20rmb) to Xian train station and city centre. Leave an hour journey by taxi if need to go to the airport. Super convenient to access to supermarket, KFC, bubble tea and other eateries as is just next to the service apartments
Soo Ann, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Convenient and comfortable
Though a bit dated the place looked clean and tidy, and as it was apartment style (including kitchen) also very convenient. Bed was very comfortable. Very convenient if you are visiting Jiaotong University.
9-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice place to stay. Staff friendly. Convenient to take public transportation.
Carol, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Comfortable hotel and convenient location
Two night stay for a visit to Xian Jiaotong University, which is just a short 5 minute walks away from the hotel. To be honest I had not heard before of the "Citadines" properties, and my expectations for the stay were low ... How wrong was that! Check-in was very smooth and efficient, despite the usual paperwork required for foreigner- registration in Chinese hotels. The room was on a high floor with clean windows so that I enjoy the view, and the furnishings modern and comfortable. For just a 2 night stay I did not use any of the kitchen facilities, but it was nevertheless well equipped and I could easily imagine using this place for a longer stay if ever needed. Wifi was fast and east to connect to. Breakfast on the 6th floor was also a pleasant surprise - good coffee, cooked to order egg station, good selection of both western and Chinese food items, and friendly helpful staff. No question that this will be my first choice on any return trip to this area.
Andrew, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

close to XJTU; the room is clean; to subway station about 10min.
9-night romance trip
Verified Expedia guest review

8/10 Very good

Clean and nice hotel. Comfortable hotel and recommend travelers to stay here in Xian.
Cici, 5-night family trip
Verified Expedia guest review

6/10 Good

1-night romance trip
Verified Hotels.com guest review

6/10 Good

an apartment
Great Housekeeping. Receptionists are lacking service knowledge.
Siong Ching, 4-night romance trip
Verified Hotels.com guest review

8/10 Very good

Large clean rooms. Decent location and friendly staff.
2-night trip
Verified Expedia guest review

10/10 Exceptional

If you are looking...
for a wonderful, central, and clean accommodation in Xi'an. Here it is!
4-night trip
Verified Expedia guest review

8/10 Very good

Very nice hotel
The hotel is conveniently located, not far from a number of local attractions, including city wall. The staff was very friendly and helpful, but speaks very limited English. The breakfast was good. The room we stayed had a small kitchen, with all main appliances. The room and hotel in general is clean. The WiFi was slow. The hotel was not expensive, and our view is good for money.
Verified Hotels.com guest review

8/10 Very good

Family vacation
Really nice hotel, I had two bedrooms two bath apartment, it was very clean and comfortable apartment. But I think the Expedia site was misleading. There are two same brand name hotels in Xi’an, one is in center city, one I stayed at 15 minuets away from the central city which is quite and less crowded from tourists. Expedia used the center city site characters to advertise the remote one, or at east didn’t specify the total information is based on the one in center city. When I chose my hotel in Xi’an, I was thinking close to center city, which close to lots of tourists sites. So based on the information Expedia provided, I booked the hotel I thought was in center city. ¥16-18 cheap taxi ride to center city was not too bad, I stayed a less crowded and quieter area which close to a University .
2-night trip
Verified Expedia guest review

10/10 Exceptional

Julie, 2-night romance trip
Verified Hotels.com guest review

8/10 Very good

Good location,
Even though it was not in the city,subway and bus are close by and Vanguard grocery is next door. The laundry facility is very handy,so is the exercise room. But the bed can be more comfy.
3-night trip
Verified Orbitz guest review

6/10 Good

COMFORTABLE, BUT.....
Checking in was a little exasperating as the staff spoke very little English, but we muddled through it. The Studio size was more than big enough, although the bathroom was small. It had a fully stocked kitchen(plates, cups, glasses, bowls, silverware, pots and pans), 2 burner stove, toaster, microwave, hot pot, and fridge with a freezer. The room was cleaned every day, and completely restocked with tea, coffee, and 2 large bottles of water. The ONLY thing I could really find fault with was the buffet breakfast served in the morning. Was NOT very good at all! Always the same every day. AND, they would only give you 1 FREE even if there were 2 in the room. The 2nd person had to pay for it! And you had to take one lift to the 6th floor, then change to ANOTHER one, and go DOWN to the 5th floor. Restaurants in the area were mostly ALL Chinese, with the people speaking VERY little or NO English. Although, there was one that was good, and the owner and MOST of the staff spoke English VERY well. Called SPR Coffee Giancomo's, it had a decent sized menu, and very generous portions. Prices not too bad either.
Linda, 3-night business trip
Verified CheapTickets guest review

10/10 Exceptional

The staff was very nice and accommodating. Clean and comfortable, can't ask for more when away from home. The room had all the ammmenities we would need. Is a little ways away from the sites but very still accessible via public transit.
2-night trip
Verified Expedia guest review

8/10 Very good

Rooms Belie the Exterior
I had booked 3 x 1 br with kitchenettes. Received an upgrade to a 2 br suite with kitchen. Fantastic for our 6 person group. Rooms were excellent! Good location, renovations going on, breakfast a bit hit and miss. Staff friendly with limited English but communication for non Mandarin speaker is a challenge throughout Xian.
Neville, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel next to the park
I enjoyed my stay at this location. The staff was very helpful and the room was very spacious. The bus stop is close as well.
Verified Expedia guest review

8/10 Very good

Web info incorrect or confusing the customer a bit
Good choice for family staying. A bit of confuse about the breakfast coupon & airport transfer shuttle bus charge for round trip as website shows ¥280 but in fact it was only cover single way the hotel explained.
Verified Hotels.com guest review

8/10 Very good

Nice hotel but a challenge for taxi drivers
The hotel itself was fine but I had three different taxi drivers fail to find it. The first was a taxi using the address written in chinese from hotels.com's printout so there may be an issue with that. The hotel manager gave me a map showing the hotel's location but it seems many taxi driver's lack map reading skills and two other drivers couldn't locate the hotel with the help of the map. I finally had to resort to telling them to drop me at the public park a few blocks away. If you stay here make the hotel staff write the address in Chinese - don't settle for the map. The front desk did seem to always have someone who did speak English to a reasonable degree. The room was clean and comfortable. There were many simple but satisfying resturants on the surrounding streets and a supermarket next door. Convienient for those things but a bit of a hike to the good stuff inside the old city walls (i.e. Bell Tower, Muslim Quarter, etc.)
Verified Hotels.com guest review

10/10 Exceptional

Excellent room condition. Would choose it again.
Verified Hotels.com guest review

10/10 Exceptional

Great hotel- all the comforts of home
I was so impressed and pleased with this hotel! Rooms were spacious and were arranged like apartments, with fridge, microwave and everything needed for longer term stays. The thermostat worked great, and I could get the room quite cool at nights for good sleep. The mattress and pillows were extremely comfortable, and the wifi was excellent. Several staff spoke fairly good English, so communication was not a problem. They were really helpful with recommendations and arrangements for taxi, etc. I would definitely stay there again!
Verified Hotels.com guest review

8/10 Very good

nice hotel to stay
good service apartment with the reasonable price. although a bit outside the main CBD, public transport is still convenient. clean room
Verified Expedia guest review

8/10 Very good

nice business hotel
Very friendly and helpful staff A few kilometres from the centre but easy and cheap to get a taxi
Verified Hotels.com guest review

8/10 Very good

Nice place to stay
Very nice apartment hotel. 15 minutes drive if u take the bus . 2 yuen per person.
Verified Expedia guest review