Room is comfy, but yes if you are short like me you will have to jump on to the bed.
Location is great, waking distance to everything. Great pho not far away, pizza is 2 blocks, coffee place around the corner is awesome.
Love the bathroom.
Oh, food is also great. Tastes nice and selection is quite impressive. Wish I didn't have to rush to Halong Bay so could enjoy more food.
The people truly made my stay wonderful. So helpful, smiling, attentive. Love it. So experience this hotel as part of your Hanoi trip. Cannot say anything bad about this hotel.