For a solo trip, this ended up being a lot of fun...but was a bit difficult to get to. I opted to take a cab which ended up being a bit expensive, but it was worth it to me. This hotel isn’t as lavish as the Interlaken, which is a five minute walk down the road, but was good for a place to stay while I explored Tea Stream Valley. The staff was friendly and helpful, though few of them spoke English. I ended up needing to wait for the managers who did speak English in order to book a car to the airport. They gave me a discounted rate for tickets to Tea Stream Valley. Also, I found out once I arrived that your room key can get you into the Tea Stream Valley park after 6 to go to the restaurants that are open there. The breakfast buffet was just ok. If I were to come back I may spring for the Interlaken, as this was definitely a family-focused hotel, but I had an enjoyable stay.
ผู้เข้าพักจริง
ทริป 2 คืน
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10/10 ไร้ที่ติ
6 มกราคม ค.ศ. 2018
yingwu
yingwu, ทริปกับครอบครัว 2 คืน
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4/10 พอใช้
20 ธันวาคม ค.ศ. 2017
ผู้เข้าพักจริง
ทริป 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
8/10 ดีมาก
6 พฤศจิกายน ค.ศ. 2017
ผู้เข้าพักจริง
ทริปกับเพื่อน 2 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
8/10 ดีมาก
15 ตุลาคม ค.ศ. 2017
Good hotel to relax but far away from theme park
This is a very good hotel if you want to relax in OCT East. If your interest is to play in the theme park then it may be better to choose another hotel near the Knight Valley. There is only one restaurant in the property which serves buffet dinner only... also gets closed early. If you're late then you need to walk to Interlaken.
We booked family room which was not available so finally had to compromise with a duplex - multilevel room.
We had pre-paid the charges which included hotel stay + resort fees. Our booking very clearly mentioned it but hotel refused to give us resort tickets. Finally had to call hotels.com customer service who refunded the resort fee. Lost over one hour in this drama.
The hotel has clean and nice rooms but the cafe serving breakfast is not spacious enough to cater for guests taking their meals. Some food of the buffet lunch was generally salty and not up to a 4-star hotel standard. The receptionists were not efficient enough to serve guests fast and long queues were formed wasting guests' leisure time for vacations. My humble opion is that there is room for improvement in food quality and customer services.