Be prepared for a hefty deposit and rude front desk clerks. There is nothing stated about an $80.00 fee that they freeze on your personal card when you are travelling for business purposes. The front desk clerk was rude and basically stated it was "not her problem". Very unprofessional.
Angelique
Angelique, ทริปธุรกิจ 1 คืน
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6/10 ดี
13 ส.ค. 2025
Lauren
Lauren, ทริป 1 คืน
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10/10 ไร้ที่ติ
10 ส.ค. 2025
Great stay
robert
robert, ทริป 1 คืน
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10/10 ไร้ที่ติ
9 ส.ค. 2025
Edna
Edna, ทริป 5 คืน
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8/10 ดีมาก
6 ส.ค. 2025
Jennifer
Jennifer, ทริป 1 คืน
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10/10 ไร้ที่ติ
6 ส.ค. 2025
Excellent stay. Outstanding customer service.
My wife and I were booked for a three night stay. This independently owned hotel is older, but maintained in excellent condition by the owners/managers. We were welcomed warmly at the front desk and our room was huge (the size of a small apartment), clean and all equipment (TV, Microwave, refrigerator) and plumbing was well maintained. The service was outstanding. We experienced a family emergency in the middle of our stay and the manager worked with us to refund a portion of booking fee (via a third-party booking site) even though it was a non-refundable booking. I cannot say enough about the manager's kindness and understanding during a difficult time for us. I will not stay anywhere else in the future during my visits to OKC. They are fairly priced for the accommodations.
ผู้เข้าพักจริง
ทริป 3 คืน
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8/10 ดีมาก
4 ส.ค. 2025
Nice stay
Nice hotel a bit off the Main Street so not as much traffic.
Lisa
Lisa, ทริป 1 คืน
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10/10 ไร้ที่ติ
3 ส.ค. 2025
Jeremy
Jeremy, ทริปกับครอบครัว 3 คืน
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10/10 ไร้ที่ติ
31 ก.ค. 2025
Sara
Sara, ทริป 1 คืน
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2/10 แย่
30 ก.ค. 2025
Gross
First, I would suggest that the reader observe the how the hotel management has a rebuttal for every negative Google review given. That’s a red flag in and of itself.
It’s true, the rooms are not clean. I took pictures as proof. I did not realize until I was unbedding the sheets for the maid.The sheets were stained/unclean. It was clear that they had not been washed in some time because when you take a wet rag to them the filth lifts. A blanket that was provided, had some sort of- regurgitated food plastered to it-. My children slept in that blanket! That’s unacceptable. According to the woman who claimed to be “lower management” (she refused to give her name or a printout of my extra charges from my stay), the room was in that condition because it had been “running for a few days” (whatever that’s supposed to mean). CLEAN YOUR SHEETS BETWEEN GUESTS! That’s disgraceful management. Ew! Disgusting.
I booked through hotels.com, and lodged a complaint. The customer service representative stated that the lower management was very disrespectful and broke terms between their contract. They explained that the lower and upper management were combative and recommended that I dispute the charge with my bank. That is my next move.
I am posting pictures so that they cannot deny the claims of their unacceptable conditions as they have in other reviews.
Avalon
Avalon, ทริปกับครอบครัว 1 คืน
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10/10 ไร้ที่ติ
30 ก.ค. 2025
Everything was perfect.
Sara
Sara, ทริป 1 คืน
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10/10 ไร้ที่ติ
27 ก.ค. 2025
jody
jody, ทริปกับครอบครัว 1 คืน
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6/10 ดี
26 ก.ค. 2025
It would seem that this used to be a lovely older hotel which now is just kept to a functional level. Staff was sullen both upon checking in and out. King suite was spacious but the noisy air conditioning made for an impossible night of sleep. Lighting harsh and uninviting throughout.
Jeanne M
Jeanne M, ทริป 1 คืน
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8/10 ดีมาก
24 ก.ค. 2025
GORGEOUS live plants lobby
Front desk friendly and helpful. We had drove all day and was really looking forward to the hot tub to unwind and relax before going to bed. He told us it was closed but without hesitation opened it up for us to use and stated we could use it as long as we needed. He just asked us to let him know when we were done so he could lock it back up. The lobby absolutely beatiful and relaxing. The only bad part of this experience is the rooms were a bit run down. The bed was not very comfortable, a bit too firm for me. The bathroom toilet paper dispener fell off the wall. Despite rooms needing some repairs and new renovations, we would stay here again.
Mark
Mark, ทริป 1 คืน
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6/10 ดี
24 ก.ค. 2025
Last minute trip
The hotel was clean it just needs to be updated. The only real problem we had is the room never cooled off. The AC blows cold but wasnt strong enough to cool the suite we were in. The breakfast was basic. It could use a little update itself as far as flavors.
chrissy
chrissy, ทริป 2 คืน
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8/10 ดีมาก
23 ก.ค. 2025
Oliver
Oliver, ทริป 2 คืน
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10/10 ไร้ที่ติ
21 ก.ค. 2025
Nelson
Nelson, ทริป 1 คืน
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10/10 ไร้ที่ติ
19 ก.ค. 2025
Absolutely amazing
We were just passing through and found this gem. Front desk lady was extremely accommodating with a room close to the entrance as I have trouble walking. The room was spacious, clean and comfortable. The pool, hot tub and sauna were a great bonus. Breakfast was yummy and filling with all the favorites. Thw price was fantastic. We would definitely recommend this hotel to everyone!
Laura
Laura, ทริป 1 คืน
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8/10 ดีมาก
19 ก.ค. 2025
Great location, clean, affordable
Staff was very kind and helpful. The room for the was clean. The bed was firm for my liking but my husband slept like a baby. Breakfast was decent. Overall, for the price it exceeded our expectations and will stay again when in the area.
APRIL
APRIL, ทริป 1 คืน
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8/10 ดีมาก
18 ก.ค. 2025
Good except for initial hot room
Overall good experience. The room was hot when I got in. It took a long time to get it cooled down enough to go to sleep. Hotels.com got my days wrong so I had to pay extra.
George
George, ทริป 1 คืน
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10/10 ไร้ที่ติ
17 ก.ค. 2025
Kyle
Kyle, ทริป 1 คืน
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6/10 ดี
15 ก.ค. 2025
Ok stay
Check out was at 11. Staff started knocking every 20 minutes at 9. I went to sit in lobby to work at 10:30 and was asked room number and how long I intended to be there.
Bed was not comfy. Sheets were nice. Room was nice and big.
Adrianna
Adrianna, ทริป 1 คืน
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4/10 พอใช้
13 ก.ค. 2025
Not good
The was bed comfortable, room and poor repair
Dianna
Dianna, ทริปกับครอบครัว 1 คืน
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10/10 ไร้ที่ติ
8 ก.ค. 2025
Cute
Was skeptical because I never heard of this place and have never been to Oklahoma City and since i was traveling alone, safety and comfort were my top priorities. The front desk staff were very polite and pleasant. The lobby was super cute to me. I can tell the hotel is old but looks like it’s been very well taken care of. The room looked like an old school house like a granny’s house, but I thought it was charming. I was most appreciative and impressed with the cleanliness of the bathroom. Getting to the hotel had me a little worried when I saw a woman in a dirty bathing suit clearly on drugs. I only stayed 1 night and it worked just fine.