I loved the inn and plan to return next year. The soup was lovely and hot the first night, but not so the next night. There were two men serving and managing and dealing with bar, food and rooms. There is a lot for them to manage. One was jolly, cheerful, brisk, but a bit brusque. The other made me feel rather uncomfortable, as he was not friendly or particularly accomodating. So, I think customer service can be improved.
I think it is a shame they charge extra for breakfast at £13.00. Judging by what I saw in the breakfast room, it was not going to be great. And the coffee was on a hot plate over brewing, so it was not going to be nice and fresh when residents came down.