Check in was great - the room was nice and clean when we arrived.
However, the guests in the room above us were literally pounding on the floor - all night - every night - for three nights!! It was very loud and difficult to sleep through. We tried to stop at the front desk to ask for assistance, but there was no one there.
Also, on our second day, we did not receive maid service - the room was not cleaned or straightened - and we were out of Kleenex and toilet paper. We left the room at 9A and didn't get back until after 6P, so we expected someone to clean or at least refill things during that time. Instead, we had to go down to the front desk to ask for supplies - again there was no one there, so we had to go back three times before getting assistance.
