We arrived around 2:00 AM after a long drive.
receptionist was sleeping on the chair. the widow of the front desk Window was scary looking. just like a jail cell
Hussain
ทริปธุรกิจ 1 คืน
10/10
Nice place
Christey
ทริป 1 คืน
2/10
Manager/Owner lacks professionalism and customer service. I do not recommend this motel at all!
My experience has me questioning the 5 star reviews this dump received via this app. I booked a room based on the reciews. However when I arrived at this property I knew immediately that the reviews are false 100%.
The owner/manager is a true clown. 100% unprofessional and has no clue what customer service is. He also comes across as racist. The property is in a less than safe area so watch your vehicle, possessions, and yourself. BE AWARE AT ALL TIMES!
There are many motels in the area, try others or drive to the inner city and you will find QUALITY and PROPER CUSTOMER SERVICE.
ผู้เข้าพักจริง
ทริปธุรกิจ 4 คืน
10/10
It was a basic hotel. It's a good deal. Gated access made it feel a lot safer. Check in was easy. It was quiet.
Candace
ทริป 1 คืน
10/10
derek
ทริป 2 คืน
8/10
There was a backless wooden bench and the bed to sit on. A chair would have been wonderful.
Megan Maria
ทริป 4 คืน
8/10
The gentleman who checked us in was very helpful with great suggestions. The room was fine except that the spare roll of toilet paper was moldy. Bus service was close to the hotel and cheap. Taxi from the airport was $52.00 and the taxi to the cruise port was $30. The gas station right at the motel had good coffee and food were reasonable priced. The motel is away from downtown and the riverfront but a short bus away is Peewee’s crab cakes restaurant that was amazing oh and Walmart is there as well.
Brenda
ทริป 2 คืน
10/10
Hotel rooms are clean, parking and property is gated. It feels safe. Rooms look recently remodeled. Bed was comfortable.
Sandra
ทริป 2 คืน
10/10
Yury
ทริปกับครอบครัว 1 คืน
10/10
It was in the hood but quiet clean and safe. Would stay again
Peter
ทริปธุรกิจ 1 คืน
8/10
The place very safe and clean
Marco
ทริป 1 คืน
10/10
Shanice
ทริป 1 คืน
8/10
Good service
Cornell
ทริป 1 คืน
6/10
They had clearly done a renovation of our room with marble top fixtures, a king size bed, microwave, and refrigerator. It seemed like they hadn't got the job done. The only lighting was overhead. It would have been very nice to have a lamp next to the bed. It would have been nice to have a rack to hang towels on. It would have been nice to have a chair to sit in, as half the room was empty. And it would have been nice to have some cheap plastic cups to drink out of. A bonus would have been a coffee maker.
Jim
ทริป 1 คืน
10/10
Ali
ทริป 1 คืน
8/10
The room was very clean and the bathroom etc in great condition. There's also a gate so it was good to feel safe.
Jaafar
ทริป 1 คืน
8/10
Great customer service
Olivia
ทริป 1 คืน
6/10
Jamie
ทริป 1 คืน
4/10
I came alone for the Mardi Gras period, arriving on Monday before 8pm, the area around the rooms is not reassuring (although there is a door and a parking lot secured by room access cards).
In terms of cleanliness, the floor was dirty (my feet were black when I walked barefoot), the fridge had not been emptied before the previous occupant (leftover alcohol), the towels were not very clean either (in appearance), and there were traces of soap around the sink.
The bedding is nevertheless fine
Big problem with the reception: it's only accessible from 2pm (and even then, you have to find the man who takes care of it, I had to ask the staff at the gas station next door for help).
Phone numbers are useless as no one answered when I tried to call.
We had several power cuts due to the weather (strong winds) which meant I had nothing to charge my phone or even shower properly (the shower head didn't work).
I wouldn't recommend this establishment, especially for the price.
Sarah
ทริป 2 คืน
6/10
Freddie
ทริป 1 คืน
4/10
Charles
ทริป 1 คืน
10/10
They where super nice and its a gated parking lot with direct access to a gas station at the front of the property within easy walking distance. Like where else are you going to match this quality and price with access to amenities within a 10-12 minute drive to the french quarters.
Not to mention down the street is some great local food options that give you ridiculous amounts of food for cheap.
The only down sides i can say is the water wouldn't just get as hot as i personally like and i love a good black out curtain or shade that blocks all light. Otherwise loved it.
J
ทริปโรแมนติก 1 คืน
6/10
I arrived a hr early and they are strict you cant check in until 2pm understandable and you cant park/sit on the lot until check in its a store next door I went and grabbed a drink and came back to im assuming the owner telling me I cant park there I said ive booked a room here im from out of town he says whats your name I said I dont have to tell you tht ,mind you we are just outside in the busy lot he is stranger to me but then he says cancel your reservation I dont want you staying here so I went and parked in another hotel lot until 2 pm came back to whr he let me check in with many rules as if travelers are not paying customers I did understand no smoking no vaping but No company im grown lol
Stephanie renee
ทริป 1 คืน
4/10
Heat stopped working at 1 in the morning when it was below 40 outside. Owner said I had 10 minutes to leave of I wanted a refund because it had been all day and he could rent the room to someone else. He had just turned away walkins that he could give my room too. Again at 1am after i had been at the room already for the day. THIS COULD BE YOU GETTING MY ROOM! Would not give me time to look up another hotel. I had to decide to stay and get an extra blanket or try to find a hotel from my car at 1 am in 30 to 40 degree weather during mardi gras. Fortunately the heat came back on just as I was gathering my things after being off for an hour or 2. I decided to be practical and take a shower while it was working and cross my fingers that it would not go off again. Ah yes...when he cam in because it had power he said its working its just not blowing hot air right now....when i just now came into your room from outside i can feel a difference in temeperature. He taught me a valuable lesson to avoid mom and pop hotels and always have a backup place planned ahead.