We stayed five nights at this hotel in May 2025. Our room was clean, comfortable and well-equipped with a washing machine, microwave, fridge/freezer, shower cubicle, robot toilet, safe and AC.
The hotel itself is well situated; close to shops, restaurants and public transport, and the staff are very friendly.
Housekeeping is every other day and basic things like getting the bins emptied require you making a request through the TV, which is somewhat tedious.
We also had an odd experience trying to book a taxi to Haneda Airport. We made the request two days before our flight. The next day we received a letter under our door saying they had tried but had not been able to book one. Do they only use/try one taxi company? We ended up hailing a taxi at the side of the street the morning of our flight, so it was fine but we would have preferred knowing a taxi had been organised.
Ross
ทริป 5 คืน
10/10
My stay was excellant. Great rooms, friendly and helpful staff. Breakfast in the 14th restaurant was superb.
I had a wonderful stay at this hotel. The location is extremely convenient, with easy access to public transportation and major attractions nearby. The staff were incredibly friendly and helpful throughout my stay, always greeting me with a smile and offering assistance whenever needed. The room was spotless, well-maintained, and comfortable — a perfect place to relax after a long day. I would definitely recommend this hotel to anyone visiting the area.
Shih-Chun
ทริปธุรกิจ 6 คืน
10/10
Amazing stay with my mom – we especially loved the hot spring!
The room was clean and cozy, the staff were very friendly, and the breakfast was excellent with a great variety of fresh options. The hot spring in the basement was definitely the highlight — so relaxing and well-maintained. My mom and I felt completely refreshed. Highly recommend this place!
Hyun Jeong
ทริปกับครอบครัว 3 คืน
10/10
Staff very pleasant ! Recommend adding breakfast to your stay it totally helped ! Would definitely stay here again .
Spring
ทริปกับครอบครัว 3 คืน
8/10
깨끗하고 위치가 편리했으나 서비스가 미숙했습니다
Maria
ทริปกับครอบครัว 1 คืน
6/10
Het hotel is heel mooi, maar voor die prijs verwacht je toch wat meer service.
De meerderheid van de personeel sprak zeer slecht engels.
De kamer is heel mooi, maar bleek uiteindelijk toch niet zo praktisch. Er waren verschillende gebreken zoals weinig plaats om uw bagage te stouwen.
Je moet zelf inchecken en dat gaat niet zo eenvoudig. Tot nog toe heb dit enkel maar meegemaakt in budgethotels.
Het ontbijt was ondermaats zeker voor de prijs die we betaalden. Wij zagen een ober de vaatdoek waarmee hij de tafels reinigde ook gebruiken om een borden te dresseren. De formule gedeeltelijk buffet, gedeeltelijk alle la carte bood geen voordeel.
Bij het in bewaring geven van je bagage moet je een code ingeven in een donker lokaal met een klein onduidelijk cijferslot.
Patrick
ทริป 2 คืน
10/10
ผู้เข้าพักจริง
ทริป 4 คืน
8/10
Good hotel. Friendly stuff. Great location.
I recommend this hotel.
Sergey
ทริป 3 คืน
10/10
Patti
ทริป 4 คืน
10/10
Great location and friendly staff:)
vipada
ทริปกับครอบครัว 5 คืน
6/10
We were given a room with tv on the side instead of in front of the bed. I then asked to change room, was told that only one room left on the 4th floor. Then we had to call the service desk again because the air con was not on
Delores Eng Hua
ทริป 1 คืน
10/10
Shih-Chun
ทริป 6 คืน
8/10
Joli hôtel dans le quartier sympa de Ginza à quelques minutes de marche de poisson et des boutiques de luxe plus Uniqlo flag ship store etc. Espace de travail sympa. J’ai préféré payé un peu plus pour avoir un lave/sèche linge dans la chambre.
Helen
ทริป 2 คืน
10/10
YOUNHEE
ทริปกับครอบครัว 4 คืน
10/10
Patricia
ทริปกับเพื่อน 3 คืน
10/10
Teresa A
ทริป 1 คืน
10/10
Kwai Yee
ทริป 1 คืน
10/10
Great location near Tsujiki market, train lines and walking distance to lots of konbinis, restaurants and shopping! Very spacious rooms, with laundry, microwave, fridge & freezer! Clean hotel with a lounge area. Staff are professional and hospitable. Make sure to ask for laundry detergent if you plan on doing laundry. Wish we had time to check out the baths!
ผู้เข้าพักจริง
ทริป 2 คืน
8/10
Michelle
ทริป 3 คืน
10/10
Excellent hotel with great service, will definitely visit again.
Shinhong
ทริปกับครอบครัว 4 คืน
10/10
Hotel muito limpo com otima cama e chuveiro. Recomendo! Seu espaco com cafe e agua a vontade faz total diferenca.