This time was really bad, I changed the room because was not clean and there was a smell like sewer in the bathroom (change not upgrading) the manger when he came, finally after I told him that I m going to report the matter to hotels.com, he was rude and he said that I can go to another room as an option not a must.
Found hair in the pickled, dirty knife in the cloth napkin
No music in the beach
Last day everything was perfect in the breakfast room because there was someone checking the food and the cleanliness