2/10 Poor
15 Nov 2024
Don't do it, Worst experience of my life
Myself and 3 other friends made reservations months in advance for the LSU vs Alabama game. We all booked a 1 night stay, which was allowed at the time of the booking.
The week before our reservation, my 2 friends had there reservations cancelled. After doing some research, the hotel owner claimed the hotel was over booked. However, you were able to rebook the rooms at a 2 night minimum and double the price per night! Numerous attempts were made to speak with the owner, but he never returned any of my calls. (the hotel manager was nice and stated this issue was beyond her control and provided me with the owners number)
Luckily, I had booked with Hotels.com and they must have denied the owner from canceling my room.
When we arrived at the hotel, they had over booked and only had 2 of our 3 rooms available.
Shame on the owner of this hotel for his shady ways of business. I feel sorry for the workers that have to deal with upset customers because of his shady business practices.
In addition, our room did look like the pictures, but there is a reason they are using colored lighting. Disgusting rooms and bathrooms.
DO NOT STAY HERE!!!!!
Sean
Sean, 1-night trip with friends
Verified Hotels.com guest review