Budget hotel. Premium 'bayside' room had an bad view and balcony is locked. Awful 3pm check in system whereby I arrived at 2:50pm, went to the desk to be checked in. They checked passports etc and then said wait aside your room will be ready at 3pm. At 3pm the staff shout and everyone runs to the computers to carry out self check in and repeat the process to get your room key. Never experienced this before.