Hotel on Monroe, BW Signature Collection

2.5 star property
City centre hotel in Rochester

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Photo gallery for Hotel on Monroe, BW Signature Collection

Reception - Hotel on Monroe, BW Signature Collection (Rochester)
Lobby - Hotel on Monroe, BW Signature Collection (Rochester)
Lobby - Hotel on Monroe, BW Signature Collection (Rochester)
Egyptian cotton sheets, premium bedding, pillow-top beds - Hotel on Monroe, BW Signature Collection (Rochester)
Exterior - Hotel on Monroe, BW Signature Collection (Rochester)
Located in the heart of Rochester, Hotel on Monroe, BW Signature Collection offers a warm welcome with breakfast and a cozy coffee shop. Guests can connect to WiFi and unwind with games or grab a snack at the deli. The helpful staff has left a lasting impression on previous guests.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (3)

  • Daily housekeeping
  • Coffee shop/cafe
  • Snack bar/deli

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Blackout curtains
  • In-room climate control (air conditioning)

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2019
Premium bedding
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking, Kitchen (Living Room, Full Kitchen)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Flat-screen TV
Renovated in 2019
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(15 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2019
Premium bedding
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2019
Premium bedding
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2019
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
2323 Monroe Avenue, Rochester, NY, 14618

What's nearby

  • Brighton High School - 13 min walk - 1.1 km
  • Pittsford Plaza - 3 min drive - 2.9 km
  • Cobbs Hill Park - 4 min drive - 5.0 km
  • Strong - 8 min drive - 9.7 km
  • University of Rochester - 9 min drive - 9.8 km

Getting around

  • Rochester, NY (ROC-Greater Rochester Intl.) - 11 min drive
  • Rochester Station - 12 min drive

Restaurants

  • ‪The Burger Bar by Wegmans - ‬3 min drive
  • ‪Panera Bread - ‬13 min walk
  • ‪Dunkin' - ‬13 min walk
  • ‪The Sheffield - ‬16 min walk
  • ‪Tom Wahl's - ‬4 min walk

About this property

Hotel on Monroe, BW Signature Collection

Hotel on Monroe, BW Signature Collection puts you within a 10-minute drive of Strong and University of Rochester. Free perks include self-parking and wired Internet. Also, this hotel is within a short drive of Rochester Institute of Technology. Fellow travellers love the helpful staff.

At a glance

DONE

Hotel size

    • 23 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
    • A virtual front desk provides assistance to guests
    • Guests are recommended to download the property's DirectKey mobile app before check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Coffee shop
  • Snack bar/deli

Services

  • Virtual front desk

Facilities

  • 1 building/tower
  • Built in 1967

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Closed-captioned TV
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium satellite channels
  • Streaming services

Home comfort

  • Climate-controlled air conditioning and heating
  • Bathrobes and slippers
  • Window screens

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free wired Internet
  • Free long-distance and local calls
  • Desk chair
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Mobile key entry
  • Restaurant dining guide

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 45 per accommodation, per stay

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
On-site parties or group events are strictly prohibited.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and mobile payments. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Mobile payment options include: Apple Pay.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Towpath Motel
Towpath Motel Rochester
Towpath Rochester
Towpath Hotel Rochester

Frequently asked questions

Are pets allowed at Hotel on Monroe, BW Signature Collection?

Yes, dogs are welcome. There's a charge of USD 45 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Hotel on Monroe, BW Signature Collection?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel on Monroe, BW Signature Collection?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.

What is there to do at Hotel on Monroe, BW Signature Collection and nearby?

Recommended spots to visit include George Eastman Museum (3.1 mi) and Eastman School of Music (3.7 mi), along with Strong (3.7 mi) and Strong Memorial Hospital (3.8 mi).

What's the area around Hotel on Monroe, BW Signature Collection like?

Hotel on Monroe, BW Signature Collection is in Brighton, a short 18-minute walk from Brighton High School.

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Reviews

Hotel on Monroe, BW Signature Collection Reviews

8.2

Very good

8.8

Cleanliness

7.4

Amenities

8.2

Staff & service

8.4

Eco-friendliness

8.4

Property conditions & facilities

What guests liked

  • Parking was easy and convenient with plenty of options nearby. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Bed
Breakfast
Shower
Bathroom
Air conditioning
Coffee
Location
Lobby

Reviews

10/10 Exceptional

Very cute motel, rooms are small but still spacious enough. Beautiful bathroom with heated toilet seats, nice on a cold night. Beds are comfortable. Easy friendly check-in. Nice location on Monroe St with all sorts of shopping and restaurants close by and easy to get to highway. Have stayed here before and will definitely stay again when in town
Jody, 1-night trip

10/10 Exceptional

Great place
Taewoo, 1-night trip

6/10 Good

The check in process was weird as they never texted me the code to collect my room key upon check-in. Additionally, the rooms are small, there were crack tiles in the bathroom, and they use single use plastic cups.
Amy, 1-night trip

10/10 Exceptional

Quick check-in, clean room/property, many dinning/shopping options in the immediate area, pet friendly.
Cara, 1-night trip

6/10 Good

Ok place for travel
yingdi, 1-night trip

10/10 Exceptional

We stayed at this property with our dog and felt it was a great, clean hotel that allowed our dog.
Dominique, 3-night trip

10/10 Exceptional

Comfortable room and, overall, stay !
Dr. Marjorie, 1-night trip

10/10 Exceptional

Very safe area. Clean room. Clean bathroom. Everything was great. Convenient parking.
Robert, 3-night trip

10/10 Exceptional

Great Hotel!

This hotel was a great find. Conveniently located near the expressways. The rooms are very clean and updated, the price was reasonable, the staff was all very friendly & accommodating. Silas, the owner, even created a "courtyard" outside our room with tables since we were staying for 2 weeks. This hotel will be our "go to" when we visit Rochester
Linda, 14-night trip

10/10 Exceptional

Great Stay!

The location is great, quiet neighborhood, clean room and quite comfortable bed. We had issues with the room key card, but customer service remedied this immediately. The Manzara Cafe right next door has the best Turkish coffee!
Frances, 1-night trip

10/10 Exceptional

The day was fine. It is an unstaffed hotel. There were no people to interact with, but everything was fine. It was easy to get the key card for the room.
Paul, 1-night trip

8/10 Very good

OK place to stay.

First time we have ever checked in over the phone with a locked box providing us our key. Unique experience. The hotel is worn, but clean. Stain on bedspread.
Gary, 1-night trip

2/10 Poor

It was ok
Rachelle, 1-night trip

10/10 Exceptional

Room was great. Minimalist but nice. Loved the welcome chocolate!
Karen michelle, 1-night trip

6/10 Good

Okay spot

Very good location to stay for quick access to airport. Generally good spot, responsive service. But our toilet was out of order and that’s no way to have your hotel room
Edward, 1-night trip

10/10 Exceptional

Our deadbolt didn’t work it wasn’t lining up properly but thankfully there was a door stopper but that should be fixed. Overall great stay!
Jo, 1-night trip

10/10 Exceptional

Check in was easy. The owner was very friendly and helpful!
Christopher, 3-night trip

10/10 Exceptional

It was everything we needed, no frills, but nice, clean, a great location and the owner and staff were exceptional.
david, 1-night trip

10/10 Exceptional

Reasonably priced, fun decor, very convenient to St John Fisher.
Ingrid, 1-night trip

10/10 Exceptional

Nice, cozy. Refurbished property by BW Signature Prompt courteous phone staff . Self check-in with key boxes. Just enter code that is texted to you. No having to go through front desk. No frills but great for a quick business trip or if you just want an easy in and out experience while visiting the area.
Ralph, 1-night trip

10/10 Exceptional

Easy
William, 1-night trip

10/10 Exceptional

Staff is uber friendly! I will say the bottom floor can be noisy unfortunately we had really loud people at 3AM above us that was not okay. Everything else was perfect.
1-night trip

10/10 Exceptional

Updated decor. Simple and comfortable. Nice large bathroom and walk in shower. The price and cleanliness was great!
Ruth, 1-night trip

10/10 Exceptional

Staff is incredible. Bed comfortable and everything. A lot of thought, consideration, and effort into the renovation that absolutely paid off.
Tyler, 1-night trip

6/10 Good

Newly renovated property. Convenient location. Still finishing things up. Need to address minor housekeeping issues. Owner is on property, was very accommodating to our requests. Great value.
DENNIS, 2-night trip