โรงแรมริเวอร์, ชิคาโก

Weather was wonderful did a lot of walking and site seeing

Jori at check in was extremely rude. She made us wait thirty mins despite me having the confirmation bc she wanted my husband to be there. First time ever encountering this when checking in and we travel frequently. I heard her tell others about the lounge but she didn’t mention any of the amenities to us. I found her rude and that set the tone. Lounge and location were nice. Room and bathroom were small. Probably will not ever stay here again

Great room. Convenient.

Just wished I would've known about the heat/air conditioning situation. Was freezing one of my nights before asking the front desk why I couldn't heat up the room when I learned that they don't provide that and I would have to use a heater and request extra blankets.

This was the perfect hotel for our family trip. The staff was friendly and helpful, the room was large and comfortable, and the location was perfect. The staff were always willing to offer help to a family of tourists. They cleaned the rooms early for us as we had kids that needed some downtime in the afternoon which was great. And the location couldn't have been better. Minutes from most of the best attractions and close to transit and the metro to make it easy to get around. We will be back.