Does Holiday Inn Express Hotel & Stes Kansas City Sports Complex by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Express Hotel & Stes Kansas City Sports Complex by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Holiday Inn Express Hotel & Stes Kansas City Sports Complex by IHG?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 15 lbs per pet. There's a charge of USD 50.00 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Holiday Inn Express Hotel & Stes Kansas City Sports Complex by IHG?

Yes, there's free self parking.

What are the check-in and check-out times at Holiday Inn Express Hotel & Stes Kansas City Sports Complex by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-in and contactless check-out are available.

Is there an onsite casino at Holiday Inn Express Hotel & Stes Kansas City Sports Complex by IHG?

No, this hotel doesn't have a casino, but Ameristar Casino Kansas City (16-min drive) and Isle of Capri Casino Kansas City (17-min drive) are both nearby.

Holiday Inn Express Hotel & Stes Kansas City Sports Complex, an IHG Hotel – Official Booking & Reviews

Q: Is there a pool at Holiday Inn Express Hotel & Stes Kansas City Sports Complex by IHG?

Yes, there's an indoor pool. Guests have pool access from 9 AM to 10 PM.

8/10 Very good

Oct 2, 2025

There was a lot of hair in the sheets the air conditioning worked well, got a hot shower

Faith, 1-night trip

6/10 Good

Oct 1, 2025

The staff was very nice. This property was clean but clearly older, dark, and shabby. Considering the exorbitant price per night, we expected a much nicer property. The worst problem was finding this hotel! Hotels.com has the wrong address posted for this Holiday Inn Express! We discovered this when we drove to the posted address only to be told we were at the wrong Holiday Inn Express! Hotels.com needs to post the correct address!

Dana, 1-night trip

4/10 Fair

Oct 3, 2025

Waited a half hour for the front deak attendant that was "helping another customer" yet came in the front of the hotel. Literally a half hour. Breakfast was lack luster. Heard every sound in hallways 24/7. Walls are super thin.

Christie, 2-night trip

6/10 Good

Oct 5, 2025

Poor room conditions

The room was in terrible condition. Peeling wallpaper and the toilet seat was not attached to the toilet. Bathtub had been repainted overtop of dirt and hair. All of the common areas were kept uncomfortably hot.

Lizabeth, 1-night trip

4/10 Fair

Aug 19, 2025

Hotel was dirty and very run down. Breakfast was good. Pool was dirty. Saw a guy shooting up outside of the pool area.

Constance, 1-night trip

2/10 Poor

Sep 29, 2025

We had bugs in our room we asked for a refund and they said no we had no other money for any other room and they refuse to give us a refund

Daniel, 1-night trip

10/10 Exceptional

Jun 20, 2025

It was an unplanned trip due to the flash floods and tornado in the area. The room was Clean and the pool was a heated pool which is great. Kids enjoyed the breakfast.

Patricia, 1-night trip

4/10 Fair

Sep 22, 2025

There was trash not cleaned up by housekeepers left from previous guests. The pull out bed was absolutely disgusting with bad stains, the third floor smelled of pee with a puppy pad in the hallway. The ice machines didn’t work, the pool was not cleaned very well and felt gritty.

Kayce, 1-night trip

10/10 Exceptional

Jun 28, 2025

I feel it’s a little rundown but it was very very clean and the staff was absolutely amazing and very king. They felt like family.

Travis, 2-night trip

2/10 Poor

Oct 2, 2025

Nothing good. The rooms I booked were not available because the card readers for the doors were broken. The check in staff couldn't figure out how to authorize the incidental deposit on my company credit card. Once the guys were finally in their rooms, the card reader broke again leaving one guy stranded in the hall and ultimately spending two hours with a maintenance man in his room until 11pm working on the door.

Dalton, 1-night trip

6/10 Good

Jun 22, 2025

Spent one night here while moving. It’s less than 10 minutes to the baseball and football stadiums. Room was solid and the staff was nice. The internet was spotty in our room but that’s my only complaint.

Rory, 1-night trip

10/10 Exceptional

Feb 3, 2025

Very friendly staff.

Kenda, 1-night trip

8/10 Very good

Jul 12, 2025

Overall the property was nice. The pool was closed and the ice maker on the lower level was not working. Continental breakfast could be improved by offering fresh fruit. Nice grassy areas around the property to walk a dog. Suggest putting in a dog waste station.

Krista, 1-night trip

8/10 Very good

Jun 28, 2025

Decent hotel near Kaufman Stadium. It could use some upgrades, but it was fine fir what we needed. Getting on and off the property is, frankly, hazardous because of passing traffic. The roadway traffic makes entering traffic quite tricky. Decent breakfast, nice staff, and reasonable rates will allow me to return despite the traffic issue.

Philip, 1-night trip

10/10 Exceptional

May 25, 2025

Clean and friendly

Check was easy and simply. Had a small issue prior when i called and they couldnt find my reservation due to i confirmed it though hotels.com. The room was cleans and the staff was very friendly. Wasnt to far from downtown or the sports complex

Carie, 2-night trip

6/10 Good

May 26, 2025

All of the workers were very friendly and helpful, but seemed understaffed for a busy holiday weekend. The hotel needs some updating with paint and ceiling patches.

Amy, 3-night trip

10/10 Exceptional

May 15, 2025

The pull out couch in the room was not functional but everything else was great.

Monisha, 2-night trip

6/10 Good

Jul 10, 2025

Everything was ok except the water didn’t drain properly and the bottles of shampoo and body wash were empty or broken. They gave us new bottles. We never mentioned the drain on the way out

Hoyatte A, 1-night trip

6/10 Good

Jun 30, 2025

Ehh

The pictures were a little deceptive. It looks a little brighter and cleaner in the photos, but it definitely has kind of a creepy aesthetic to it when you first walk it. Just very dim lighting and eerily quiet.

Abriana, 1-night trip

8/10 Very good

Dec 10, 2024

Nice decent place.

Lisa, 1-night trip

4/10 Fair

Jul 10, 2025

I’m here for 2 days, I will not be coming back, refrigerator in room does not work, no towels in the pool, waiting over an hour for a room just a very unpleasant day and I still have one more to go

Gwendolyn, 1-night trip

4/10 Fair

May 12, 2025

When we arrived, they didn’t have a room available. They put us in the basement.

James, 1-night trip

8/10 Very good

May 31, 2025

Fitness room is an overstatement: two piece of equipment available. The cleanliness of the bedroom was disappointing and made me a bit uncomfortable at first.

2-night trip

8/10 Very good

Dec 11, 2024

Right on the highway, nothing in walking distance, but nice quiet & clean.

4/10 Fair

Jun 15, 2025

The bathroom was all, chipped paint, peeling wallpaper, dispensers didn't work. Tub was dirty. Breakfast bar wasn't replenished , no decaf coffee, dirty tables

Nancy, 1-night trip

Holiday Inn Express Hotel & Stes Kansas City Sports Complex by IHG

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Stes Kansas City Sports Complex by IHG

Reviews

Popular amenities

Main amenities (12)

Feel at home (6)

Room options

Check availability for these dates

View all photos for Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub

Highlights

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Standard Room, 2 Queen Beds (Extra Floor Space)

Highlights

View all photos for Standard Room, 2 Queen Beds (Outdoor Living Area)

Standard Room, 2 Queen Beds (Outdoor Living Area)

Highlights

View all photos for Standard Room

Standard Room

Highlights

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Highlights

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Similar properties

Best Western Plus Kansas City Sports Complex Hotel

Best Western Plus Kansas City Sports Complex Hotel

About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Holiday Inn Express Hotel & Stes Kansas City Sports Complex by IHG

At a glance

Hotel size

Arriving/Leaving

Special check-in instructions

Required at check-in

Pets

Internet

Parking

Property amenities

Food and drink

Working away

Services

Facilities

Accessibility

Room amenities

Be entertained

Home comfort

Sleep well

Freshen up

Stay connected

Food and drink

More

Fees & policies

Renovations and closures

Children & extra beds

Pets

Pool, spa, & gym (if applicable)

Policies

Also known as

Frequently asked questions

Does Holiday Inn Express Hotel & Stes Kansas City Sports Complex by IHG offer free cancellation for a full refund?

Is there a pool at Holiday Inn Express Hotel & Stes Kansas City Sports Complex by IHG?

Are pets allowed at Holiday Inn Express Hotel & Stes Kansas City Sports Complex by IHG?

Is parking offered on site at Holiday Inn Express Hotel & Stes Kansas City Sports Complex by IHG?

What are the check-in and check-out times at Holiday Inn Express Hotel & Stes Kansas City Sports Complex by IHG?

Is there an onsite casino at Holiday Inn Express Hotel & Stes Kansas City Sports Complex by IHG?

What is there to do at Holiday Inn Express Hotel & Stes Kansas City Sports Complex by IHG and nearby?

Have a question?