I have been trying to find an email for the manager of the property as he promised 10 K points in my Hilton’s account which have not arrived. I have the card he gave me stating that points. The property is in construction and the elevator was malfunctioning so my child and I had to go down with our luggage and backpacks from the 11 floor. When I told the person in the front lobby he told me he was the manager and he would give me the points for all the trouble. This was on June 14. No points in my Hilton's account. Not sure who to contact as the card has no name or email. It did not help that I was told by the hotel that it was going to be 55 dollars to take me to Brooklyn and the person taking me told me 80 dollars. This might have been a miscommunication, but still. We did like the area, and the hotel once remodeled has potential. The breakfast I have to say was not good (flavor wise for hot items). Wondering if the person stating that he was the manager told me that just to I would not complaint, not that I would ever cause a scene, but since he told me “I am adding the points right now and they are not there”, I am wondering what happened.
ผู้เข้าพักจริง
ทริปกับครอบครัว 1 คืน
6/10
ผู้เข้าพักจริง
ทริปกับครอบครัว 1 คืน
10/10
Mozes
ทริปธุรกิจ 1 คืน
10/10
Mordechai
ทริป 1 คืน
10/10
Deborah
ทริปกับครอบครัว 2 คืน
10/10
Gerardo
ทริปธุรกิจ 2 คืน
8/10
It was clean and very convenient as it was located close to the airport.
When we walked in they provided us with a snack and water complimentary-nice touch!
Carlos
ทริปกับครอบครัว 1 คืน
6/10
I was very disappointed there was no microwave or refrigerator in the room, very disappointed for a Hilton product…. I paid alot for that room and I feel like I should be compensated for the inconvenience. I could not even keep water in the room.
Roddel
ทริปกับครอบครัว 4 คืน
6/10
Daniel
ทริป 1 คืน
10/10
Rene
ทริป 2 คืน
10/10
The hotel was very easy to get to, the room met our needs for the weekend. The neighborhood felt safe and walkable. The Marina walkway was also a plus.
ผู้เข้าพักจริง
ทริปกับครอบครัว 2 คืน
10/10
Martin
ทริป 1 คืน
6/10
Albin
ทริป 1 คืน
6/10
a very nice hotel to stay in for the night and catch up on studies - do hope they have the business center, fitness and pool areas updated soon...
ผู้เข้าพักจริง
ทริป 1 คืน
10/10
Bien
David
ทริปกับครอบครัว 4 คืน
4/10
Mandy
ทริป 1 คืน
10/10
Betty
ทริป 1 คืน
10/10
Kristen
ทริปกับครอบครัว 1 คืน
8/10
Nice
Peggy S
ทริปกับครอบครัว 1 คืน
8/10
If they provided daily room service, everything else was excellent
Adit
ทริปกับครอบครัว 1 คืน
10/10
So beautiful and very close to the airport
si
ทริปกับครอบครัว 4 คืน
8/10
Was a good stay
Kenrick
ทริป 3 คืน
4/10
Michele
ทริป 1 คืน
8/10
Love there breakfast options and property in fair condition