All depends on what you are looking for. This resort has most of the needed facilities to be classified 4 or even 5 stars if things were working properly. The hotel has obviously cut down on all expenses and run things with a strict budget. it is a huge property with very nice bungalows and rooms (didn't visit rooms). 3 connecting pools and one separate. no lights in the pools unfortunately, which is more fun for night swims, but still, you can swim anytime without time restriction. Internet works at reception only and very slow. phones in bungalows are not connected to anything, so forget room service. without listing all the negatives, let's say shortly that the resort needs badly lots of personnel to function properly. On the bright side, if you're not expecting to be pampered as in 4 and 5 stars hotels, this place is really peaceful and quiet in beautiful surroundings. I loved the place and the Island and didn't regret my choice.