very nice lady, offering to help but not to pushy. when we told here we had to go to the buspickup early morning, she was already downstairs. helped us to a taxi(it was pouring rain) since non of the grabdriver acceoted our drive 5:30 in the morning. she also contacted the buscompany, to arrange a better pickup point. nice little pool, you can have breakfast there prefferably preordered the day before. room was clean and spacious, shower seperated from the toilet.