6/10 Good
Oct 5, 2023
OK if one arrives very late in day
There is a sign painted on the glass near the front door that says "Reception", however, once you lug your luggage up some stairs, you enter the bar/restaurant area and are instructed that the entrance to the hotel is around the back. Not very welcoming. Second issue is that the entire back of the hotel in under construction. Extremely noisy with constant drilling and banging. At 4:00 pm, we asked the receptionist at what time the work would stop for the day, and she looked at her watch and said, "Soon." At 5:30 pm, when it was still going on, we had to go down again to complain. The workers got angry upon being told to stop drilling and hammering, but they stopped soon thereafter. There is still a lot of work to be done there, so unless you come after 5:30 or 6 pm, it will be impossible to be in the room and hold a conversation until the work stops. The breakfast in the restaurant was very good, and the restaurant staff very kind and gracious.
Verified traveler
1-night trip
Verified Hotels.com guest review
