Very nice and helpful staff. Hotel location is excellent, facing the Basilica of the Most Holy Trinity. The hotel has been there for years, the building is bright and clean but the key card system is old, still using actual metal key, not keycard. They can only provide 1 key. The WIFI coverage is spotty. I could get WIFI in my room when I sat at the desk, I needed to sit closer to the hallway.. Everything else is very good.