This place should have gotten five stars, but they screwed up. Read on and I'll explain how to avoid this trap with bad marketing. After flying to Lisbon all I wanted was a good bath. I saw a picture of a freestanding bathtub in the room, so I picked it. This is where things go awry. Each floor has similar rooms, bu they are different. More importantly, different from the photos you were asked to pick from. For example, I thought I picked the bathrub room, but by the time I arrived, I now have a room with a sauna. Minus one star for no bathtub. Minus one more star for a sauna that takes hours to get hot, and never got hotter than 52 degrees according to the temp guage. Another room on the top floor has a steam shower. Only some of the rooms on the middle floors have a balcony. ALL of these things need to be confirmed BEFORE booking with the hotel. It is in a very noisy area, but they had double windows, both with double glazing to keep the party out from below when you want to sleep. It was a great place, just too bad the pictures do not show what you are going to get. I wpuld even stay here again, but only because i now know how to avoid the trap.