The property was flooded by the river in December. They are remaking all the gardens. The front desk people are terrible. They dont have information and are the opposite of a client service. The food is wonderful. It is an eco-hotel without running water in the toilets but that is part of the philosophy. Tryed to pay with the credit card online so I did not have to pay a surcharge, but the front desk had not updated the system so it could not be done and had to pay a surcharge.