มัณฑะเลย์เบย์ รีสอร์ทแอนด์คาสิโน

Beautiful room and great experience!

Marco, ทริปกับครอบครัว 2 คืน, 6 เม.ย. 2021

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Paying for pool use when you can't use the pool

It was a good stay overall. The only part that was frustrating was having to be on a waitlist for the pool, and some days not even making it in the pool. Its understandable with everything going on nowadays, but having to pay the resort fee for pool use when you don't even get to use the pool is not right.

Angela, ทริปกับครอบครัว 5 คืน, 4 เม.ย. 2021

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Mandalay Beach Pool 50% capacity Nightmare

The pool is open at 50% capacity. We had to wake up at 6:30am wait in line for 2 hours which was wrapped around the block pool opens at 9am. Only lets a certain amount people in after that your on a waiting list. The first day i got on the waiting list around 10:30am didnt get called in until 4:30pm. Absolutely horrible experience. So only got to enjoy the pool for 2 hours since they close at 6pm. Not worth the price of the room and resort fee for two days $350 if people cant fully enjoy the pool. Should of gave me a comp or something for my inconvenience

Brittany, ทริปกับครอบครัว 2 คืน, 3 เม.ย. 2021

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Spring Break 2021

Overall, our stay was really good. We picked this hotel based on the pool- which apparently so did thousands of other people. So we ended up missing 2 pool days and had to wake up super early to get a place in line to get into the pool area. Once we got in on the 3rd day, it was ok. The water was supposedly heated but it was COLD! The lazy river is very small, but it’s still a great hotel pool. Our room was clean and comfortable- other than a sink that didn’t drain (and didn’t get fixed for 2 days) and stupid things like doors not closing correctly unless they were slammed shut. Also- the fridge that’s in the room is not available for use. Just an FYI for families who like to bring their own snacks. Vegas is about 75% reopened after COVID- most things are open but at a lower capacity. Some things only run on the weekends, like the trams and other venues/activities. A lot of the escalators aren’t working but that didn’t stop the crowds from coming.

Juline, ทริปกับครอบครัว 6 คืน, 2 เม.ย. 2021

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Pool disappointment

Very disappointed in the pool situation, we weren’t told ahead of time about the occupancy capacity and the first day at the pool we ended up on the wait list for over 3 hours, one day we got on the wait list and never even got to the pool at all. It’s pretty ridiculous that to get into the pool area you need to be in line before 8:00 and stand in line for over an hour! And when we finally got in there were no chairs available!

Lisa, ทริป 4 คืน, 2 เม.ย. 2021

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Poor communication

The long wait to get in the pool is disappointing. Also, you should have better communication with the shark exhibit...why do you list times that are sold out?

Shauna, ทริปกับครอบครัว 1 คืน, 2 เม.ย. 2021

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Room and bed are great, parking was ok. Restaurants on site are expensive, but that’s Vegas for you. The pool was great but there is a long wait to get in (COVID capacity Isaura) and they close at 6.

Tanya, ทริปกับครอบครัว 2 คืน, 1 เม.ย. 2021

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Waited five hours for towels. I had to call them to remind them. Also TV did not work. Call service they never came. We stayed three days and we where never able to get in to the pool/beach. Got on Waited list and never received a text. My children where upset. Thats the reason we choose the Mandalay Bay

Claudia, ทริปกับครอบครัว 2 คืน, 1 เม.ย. 2021

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Vegas - Grand Canyon vac

It was a great stay for our trip to the Grand Canyon, everything was awesome.

CHRIS, ทริป 1 คืน, 1 เม.ย. 2021

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Family Vacation

Mandalay Bay was great! The hotel and casino were super clean. They took ample opportunity to ensure everything was picked up and orderly. The only negative I would suggest was the pool. Due to COVID restrictions, they severely limited the amount of people at the pool. They have a virtual waitlist as a way to manage people exiting and allow others to enter. This was super helpful. The pool issue was not Mandalay Bay's issue but COVID (more annoying than anything). The pricing for anything on the property becomes super expensive (bottle of water is $7 vs $2 off strip). But that is the 'benefit' of staying at a resort. Otherwise, check in was simple as well as check out. Parking was free (due to COVID) and the rooms were super tidy and clean (quiet too).

Stuart, ทริปกับครอบครัว 3 คืน, 1 เม.ย. 2021

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