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Hotel San Marco

3.0 star property
Adventure hotel with pool bar, connected to the convention centre, near Basilica of San Frediano

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Discover Hotel San Marco, where cycling enthusiasts and relaxation seekers unite. Unwind at the poolside bar or coffee shop, explore the garden, and enjoy a breakfast buffet. With free in-room WiFi and multilingual staff available 24/7, you'll feel right at home.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Seasonal outdoor pool
  • Pool bar
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • In-room childcare
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning

For families (6)

  • Cots/infant beds (surcharge)
  • Babysitting (surcharge)
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Double or Twin Room

Double or Twin Room | Premium bedding, down duvets, Select Comfort beds, minibar

Double or Twin Room

9.2 out of 10
Wonderful
(36 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Renovated in 2020
Down duvet
Blackout curtains
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Similar properties

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
Inside the Wall
  • Airport transfer
  • Parking available
  • Free WiFi
  • Air conditioning
9.4 out of 10, Exceptional, 86 reviews
The price is ฿3,573
฿4,191 total
includes taxes & fees
28 Nov - 29 Nov
Inside the Wall
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About the area

Map
Via San Marco 368, Lucca, LU, 55100

What's nearby

  • Walls of Lucca - 6 min walk - 0.6 km
  • Basilica of San Frediano - 13 min walk - 1.1 km
  • Piazza dell'Anfiteatro - 13 min walk - 1.1 km
  • Guinigi Tower - 15 min walk - 1.3 km
  • Palazzo Pfanner - 16 min walk - 1.4 km

Getting around

  • Pisa (PSA-Galileo Galilei) - 41 min drive
  • Lucca San Pietro a Vico Station - 5 min drive
  • Lucca Ponte a Moriano Station - 8 min drive
  • Lucca Station - 26 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Momus Cafe' - ‬13 min walk
  • ‪Bar Martini - ‬11 min walk
  • ‪Osteria Al Borgo - ‬8 min walk
  • ‪Locanda Buatino - ‬6 min walk
  • ‪Bar Betty Blue - ‬12 min walk

About this property

Hotel San Marco

When visiting Lucca, Hotel San Marco is a great choice to consider. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the seasonal outdoor pool, you can unwind with a drink at the bar/lounge. Other features include a poolside bar, a snack bar/deli and a terrace. Fellow travellers love the helpful staff.

At a glance

DONE

Hotel size

    • 42 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:30 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Wheelchair-accessible parking on site
    • Free off-site parking within 33 ft
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast on weekend mornings 7:00 AM–10:00 AM
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Childcare in room (surcharge)

What to do

  • Private winery tours
  • Winery release events
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Scooter/moped hire nearby
  • Skydiving nearby
  • Zip-lining nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 1992
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Seasonal outdoor pool

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Raised toilet seat
  • Lowered plug sockets in bathroom
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 40-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Selected Comfort mattress
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fee & policy details

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 100 per vehicle (one-way. Maximum occupancy 4)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property is closed between 1 November and 31 March.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cots/infant beds are available for EUR 18 per night
  • Rollaway beds are available for EUR 40 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 8 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 8 PM
  • The seasonal pool is open from April to October

Policies

In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 March until 31 March.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, Eurocard, Barclaycard
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
State tax ID – 01306970466

National rating

This property has received its official star rating from the local rating authority.

Also known as

Hotel San Marco Lucca
San Marco Lucca
San Marco Lucca
Hotel San Marco Hotel
Hotel San Marco Lucca
Hotel San Marco Hotel Lucca

Frequently asked questions

Is Hotel San Marco currently open?

The property is closed between 1 November and 31 March.

Does Hotel San Marco offer free cancellation for a full refund?

Yes, Hotel San Marco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel San Marco?

Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 8 PM.

Are pets allowed at Hotel San Marco?

Yes, dogs are welcome. There's a charge of EUR 8 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hotel San Marco?

Yes, there's free self parking.

Is an airport shuttle service offered by Hotel San Marco?

Yes, an airport shuttle is available. The charge is EUR 100 per vehicle one-way.

What are the check-in and check-out times at Hotel San Marco?

Check-in start time: 2:30 PM; check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).

What is there to do at Hotel San Marco and nearby?

Have fun with nearby activities such as hiking, horse riding and mountain biking. Additional recreation nearby includes cave exploring, ecotours and segway hire. Enjoy amenities such as a seasonal outdoor pool and a garden.

What's the area around Hotel San Marco like?

Hotel San Marco is in Lucca Historical Center, a short 6-minute walk from Walls of Lucca and 14 minutes' walk from Basilica of San Frediano.

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Reviews

Hotel San Marco Reviews

9.4

Exceptional

9.6

Cleanliness

8.8

Location

9.8

Staff & service

9.2

Eco-friendliness

9.4

Property conditions & facilities

What guests liked

  • Breakfast was consistently praised for its excellent variety, quality, and service. (24 reviews)
  • The pool area was a lovely and relaxing spot, perfect for a cooling dip and offering waiter service. (12 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Lobby
Breakfast
Pool
Gardens
Wines
Beer
Walking

Reviews

10/10 Exceptional

Friendly and very helpful staff; the location to the central city was convenient; convenient free parking.
Deborah, 1-night trip

10/10 Exceptional

The room was very spacious and clean. The welcome was very friendly. Breakfast had lovely freshly made coffee and lots of choice in the buffet.
Susan, 1-night trip

10/10 Exceptional

Great place to stay!
Brendan, 1-night trip

10/10 Exceptional

Staff was extremely frendly and polite, they really take cafe of clients.
Jari, 5-night trip

10/10 Exceptional

Lucca by the pool

Easy access to Lucca, lovely garden with pool and great service. Very friendly and helpful staff. Having breakfast in the garden was great. Overall great stay
Lina, 2-night trip

10/10 Exceptional

The staff had been charming , very helpful to recommand restaurants, shops and more . A 5/5 stars to San Marco Hotel 💫💫💫💫💫
christelle, 1-night trip

10/10 Exceptional

Excellent hotel in a great location with courteous and helpful staff
Leo, 3-night trip

10/10 Exceptional

Love Hotel San Marco

From the moment we arrived the staff led by Fabio at the front desk welcomed us and offered all the assistance possible, through our entire visit until we were on our way out when Francesco helped with directions and suggestions. The property is very well kept and an excellent location.
Kevin, 1-night trip

8/10 Very good

Lovely place to stay and a short walk to centre

Everything was good. Breakfast, facilities, room etc all very good. Staff were great
Kathy, 2-night trip

10/10 Exceptional

September 2025

Absolutely fantastic.close to Centro storico, yet quiet annd secluded. Everyone went out of their way to make my stay perfect. And it was, didn’t want to leave.
Magda, 5-night trip

10/10 Exceptional

Great days in Lucca at Hotel San Marco

Fantastic little hotel with the most service minded, hospitable and friendly staff I have ever encountered on my travels. Highly recommended.
Stian, 6-night trip

10/10 Exceptional

Lovely stay at the San Marco. Staff are superb, can’t do enough for you. 10 mins to the old town. Nice pool area that was quiet in the day even in August. Would go back
Adrian, 3-night trip

10/10 Exceptional

Sensational service from a wonderful family
Ethan, 2-night trip

10/10 Exceptional

Fantastic

Loved our stay and looking forward to coming back in 9 days time. Probably the friendliest and most welcoming hotel that we have ever stayed in, staff are a real credit to you.
John, 2-night trip

10/10 Exceptional

Breakfast buffet and service was outstanding.
June, 2-night trip

10/10 Exceptional

Well kept family run hotel with terrace, garden and pool. 5 min walk into town through the wall. Friendly and accomodating staff, comfy rooms, which are very well cleaned each day.
Gary, 3-night trip

10/10 Exceptional

Great location to access the heart of old Lucca. It is a very cool city. Breakfast was very good. The cappuccino was excellent!
Byron, 2-night trip

10/10 Exceptional

Great location to Lucca Wall. Easy Parking if you have a car. Hotel service is very nice, great staff and very clean.
sam, 1-night trip

10/10 Exceptional

Great stay

The staff was extremely warm and welcoming! Everything was clean and comfortable.
3-night trip

8/10 Very good

The staff were brilliant.
Roger, 3-night trip

10/10 Exceptional

Hotel San Marco was a wonderful place to stay in Lucca. The location is great—just a short walk from the beautiful walled city, making it easy to explore. The swimming pool was a nice bonus, perfect for relaxing after sightseeing. Fabio at the front desk was outstanding—friendly, helpful, and even taught us a few phrases in Italian. He also gave us great recommendations for places to eat inside the walled city, which turned out to be some of our favorite meals in Lucca. The lady at the snack bar and breakfast service was equally delightful, always courteous and providing exceptional service that made mornings feel special. Hotel San Marco offered both comfort and genuine hospitality, making our time in Lucca even more memorable.
Girish, 1-night trip

10/10 Exceptional

Great Staff. Parking is a plus. Easy walk to the wall entrance. Highly recommend.
sam, 4-night trip

10/10 Exceptional

Great location and staff Rooms were clean and comfortable beds and pillows Highly recommended
emily, 2-night trip

10/10 Exceptional

Friendly meeting at reception, comfortable room, good air con, breakfast was very good, plenty choice. The pool area is well looked after and the pool although quite small is perfect for a cooling dip. All service was excellent, breakfast staff all friendly and helpful. Short walk to the city walls and some nice restaurants within 15 minutes walk. Carbone was our favourite. I definitely recommend this hotel.
David, 4-night trip

10/10 Exceptional

Clean, convenient, friendly staff, good breakfast.
Charles, 1-night trip