โรงแรมเอซ นิวยอร์ก (Ace Hotel New York)

Location was great. Central and walkable to restaurants, bars, stores, tourist spots, Madison Square Garden, etc. Staff was nice and accommodating. Hotel has a cool, hip vibe. Loved the lobby music at night. Liked the cool room. Only minor complaint was the shower. Small. Shower curtain clung to the body as you tried to shower. Was more hassle to deal with than relaxing. That said, it was just a minor nuisance. Staff provided quick response when requested and the front desk staff was always friendly and accommodating. Enjoyed drinks at the Breslin bar - bartenders were excellent and very friendly. I recommend the Ace Hotel for those younger, hip, who are looking for a boutique hotel.

RAC, ทริปโรแมนติก 4 คืน, 11 มี.ค. 2020

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Too loud music in the lobby. Too loud guests at late nights. Too dark rooms. Too expensive water in cartons on the room.

ทริปกับครอบครัว 4 คืน, 4 มี.ค. 2020

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Not the shiny gem it once was.

Extremely nice staff and prompt service but I fear that this Ace is in need of some love and attention. Felt worn down and a little sad to be honest.

Melody, เดินทางเพื่อทำธุรกิจ 4 คืน, 13 ก.พ. 2020

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I love staying here when I go to NYC. It is convenient located for all my business needs and great spots around for meetings.

Paula, เดินทางเพื่อทำธุรกิจ 10 คืน, 9 ก.พ. 2020

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Gorgeous, vintage furniture, comfortable bed, great service and fabulous location for exploring manhattan on foot

ทริป 2 คืน, 6 ก.พ. 2020

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Boutique hotel done right

All other boutique hotels should come to Ace and copy them because they do it right. Hip, cosy and friendly.

Fabio, ทริป 3 คืน, 2 ก.พ. 2020

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I arrived at 7pm exhausted from a very long day at work and had a lot of work to do that evening. I was also leaving at 7am the next morning. I simply didn't have time or energy to change rooms or complain - so I sucked it all up. But I will never recommend this hotel or stay here again. The initial complaints: My sink water and shower water ran brown for a very long time every time I turned it on. I called the front desk and they told me no one was in the room for 2 weeks and that since it wasn't used that was the issue. My room smelled Horribly (Cat Liter Box Bad). The windows were open when I arrived. I didn't realize it was on purpose to get the smell out until a serivce person came by a couple of hours later and asked if they could shut the windows. When I told them no - because it smelled - they simply said sorry. No coffee / coffee maker in the room. Huge water bug in the toilet when I arrived. Very low lighting made it difficult to work at night. Don't stay here if you are doing business.

Terrible, เดินทางเพื่อทำธุรกิจ 1 คืน, 27 ม.ค. 2020

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Ace Hotel January

We were put in a very stuffy room the ac and tv did not work and we were level with some really disruptive construction. The front desk told us the entire hotel had only central ac and heat so we should not use the thermostat. After changing rooms we still had an over air freshened stuffy room. Over all not the experience expected for the cost. It felt less comfortable than a chain hotel.

Bianca, ทริป 4 คืน, 22 ม.ค. 2020

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Very hip and cool Hotel. The customer service was excellent. We had breakfast and dinner in the restaurant and the food and service were great! We plan on going back and booking rooms in 2 weeks. I would highly recommend this hotel to friends.

DERRICK, เดินทางเพื่อทำธุรกิจ 1 คืน, 14 ม.ค. 2020

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Great vibe, alittle dated but I’d recommend

It feels like it was hip when it opened 20 years ago and their sense of humor is great but it felt more like a hostel than a hotel. The lobby, which is also the bar, is always full of people hanging out & working so not much room for hotel guests to sit. It’s right next to Milk Bar which is yummy & the attached Stumptown coffee shop is great too. Especially since they don’t have coffee set-ups in the rooms but you can’t go down there in your robe. Perhaps we are just used to a few more amenities. The rooms were good sized though, which is not always the case in NY. We were on the 2nd floor at first but my husband didn’t like the street noise so they moved us to the 8th floor in the back & were very accommodating about it. No view but we probably slept better not hearing sirens & nightlife. I think it’s a great place to stay if you’re under 40 probably. The staff was all great too.

Kimberly, ทริป 2 คืน, 10 ม.ค. 2020

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