Pros: The apartment was spacious and was able to accommodate 2 adults and 2 teens comfortably. It was also near a train station (Milano Cardona) that took us directly to Malpensa Airport.
Cons: We stayed in Apt. 23 and the water boiler couldn’t support a hot shower for 4 people. On our 1st night, one of us was treated to a freezing shower and our toilet would not flush. The person at the reception who tried to help told us that the apartment we were in had an old boiler, and we had to wait until it can heat up more water. She couldn’t switch us to another apartment because there wasn’t another room that can accommodate 4 people. In any case, the 2nd person in our family had to wait until midnight before the boiler could heat up more water. Even then, the lukewarm water ran out after a few minutes. Two of us couldn’t take a shower at all. The person also told us that one of their colleagues was going to look at our toilet the next day. Unfortunately, we had to remind them at the reception when we came back late in the afternoon the next day, and one of them was finally able to come and fix it. Day 2 wasn’t any better as the hot water ran out after the first person took one — we’re talking about a shower lasting 10 minutes or less. Unless they wanted freezing water, the next person basically had to wait 2-3 hours before they can take their turn. There was also a power outage twice, but we don’t know if it was isolated to the building or if it affected the entire neighborhood.