In the heart of Houston, Candlewood Suites Houston Medical Center offers a warm welcome with modern comforts. Unwind at the 24-hour gym or connect to in-room WiFi while taking advantage of dry cleaning services and on-site shopping.
Houston William Hobby Airport (HOU) - 29 min drive
George Bush Intercontinental Airport (IAH) - 42 min drive
Houston Station - 27 min drive
Restaurants
7 Spice Cajun Seafood - 11 min walk
McDonald's - 8 min walk
One Stop Food Mart - 16 min walk
Whataburger - 4 min walk
Starbucks - 9 min walk
About this property
Candlewood Suites Houston Medical Center by IHG
When you stay at Candlewood Suites Houston Medical Center by IHG, you'll be a short five-minute drive from NRG Stadium and NRG Park. Guests can visit the 24-hour fitness centre for a workout, and freebies such as WiFi, self-parking and wired Internet are added perks. Also, MD Anderson Cancer Center and Rice University are within a short drive.
At a glance
DONE
Hotel size
80 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in time starts at 3:00 PM
Express check-out available
Minimum check-in age – 21
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE
Pets
Pets allowed (up to 36 kg per pet)*
Service animals welcome
Restrictions apply*
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
DONE
Other information
Designated smoking areas
Property amenities
Travelling with children
Children stay for free (see details)
Local/corner shop
What to do
Shopping
Working away
24-hour business centre
Computer station
Services
24-hour front desk
Laundry facilities
Facilities
1 building/tower
Television in common areas
24-hour fitness centre
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible parking
3 on-site accessible parking spaces
Assistive listening devices available
Wheelchair-accessible public bathroom
Front entrance ramp
Visual fire alarm
Room amenities
Be entertained
DVD player
32-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Full-sized fridge/freezer
Microwave
Kitchen
Stovetop
Cookware, dishes and utensils
Dishwasher
More
Weekly housekeeping
Connecting/adjoining rooms available
Here's the breakdown, no surprises
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75.00 per pet, per stay (maximum USD 150 per stay)
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Candlewood Houston
Candlewood Suites Hotel Houston
Candlewood Suites Houston
Houston Candlewood Suites
Candlewood Suites Houston Medical Hotel Houston
Candlewood Suites Houston Hotel
Frequently asked questions
Does Candlewood Suites Houston Medical Center by IHG offer free cancellation for a full refund?
Yes, Candlewood Suites Houston Medical Center by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Candlewood Suites Houston Medical Center by IHG?
Yes, pets are welcome, with a maximum weight of 36 kg per pet. There's a charge of USD 75.00 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Candlewood Suites Houston Medical Center by IHG?
Yes, there's free self parking.
What are the check-in and check-out times at Candlewood Suites Houston Medical Center by IHG?
You can check in starting at 3:00 PM. Check-out time is noon. Express check-out is available.
What is there to do at Candlewood Suites Houston Medical Center by IHG and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Does Candlewood Suites Houston Medical Center by IHG have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware and a fridge.
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Candlewood Suites Houston Medical Center by IHG Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.0/10
Staff & service
6.6/10
Amenities
7.6/10
Property conditions & facilities
6.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Bed
Location
Bathroom
Restaurant
Food
Rides
Air conditioning
Refrigerator
Reviews
10/10 Exceptional
28 May 2025
Convenient to where I wanted to be staff was nice too
Judith
Judith, 2-night trip
4/10 Fair
4 Sep 2025
Ok
Too pricey and ac unit was like a construction zine
John
John, 1-night trip
2/10 Poor
23 Aug 2025
Roaches and no hot water
This place is horrible. I got two rooms infested with roaches. Not clean and no hot water. Do not stay here!
Verified traveller
1-night trip
6/10 Good
12 Aug 2025
Poor
The front desk person was on her phone texting someone and we had to wait for her. She did not even see us.
Dennis
Dennis, 1-night trip
2/10 Poor
17 Jun 2025
Chose this hotel because of the indoor pool which was out of service and the whole place smelled like marijuana. The room itself was not bad but chose this place for the gym, hot tub, and pool which was non accessible ☹️
Dante
Dante, 1-night trip
4/10 Fair
14 Jul 2025
Disappointed
Entrance to hotel was through the Taco Bell fast food restaurant as the hotel did not have street access. Hotel was smelly and restroom has moldy tub and only one hand towel, one bath towel for two people. No breakfast nothing.
Alicia
Alicia, 1-night trip
10/10 Exceptional
8 May 2025
Good
Damien
Damien, 2-night trip
10/10 Exceptional
23 Mar 2025
Very nice
krystyna s Shan'ta
krystyna s Shan'ta, 1-night trip
4/10 Fair
26 Jun 2025
This building is not a good representation of a Candlewood. The lobby was filled with the front desk attendants children laying around. The trim on the cabinets is falling apart, there was slime on the door, mold in the light fixture in the bathroom.
Adam
Adam, 1-night trip
8/10 Very good
28 May 2024
It’s a nice get away and everyone was hospitable.
Nitsa
Nitsa, 2-night trip
4/10 Fair
10 Mar 2025
Decent stay, no ice machine, limited linens for couch bed, wouldn't hurt the vacuum to hit the carpet.
Brooke
Brooke, 2-night trip
8/10 Very good
30 Aug 2022
Nice comfortable hotel. Staff was very friendly
Fredrick
Fredrick, 2-night trip
2/10 Poor
2 Jun 2025
Couldn’t even shower due to bugs in shower, no face towels, no tissue in bathroom
Sadia
Sadia, 1-night trip
2/10 Poor
26 Aug 2025
Won't be back
There was no hot water the entire time. The bedroom was hot and would not cool down. The ice maker in the refrigerator didn't work. The door handle on the bathroom door was broken. The door to the room was difficult to open. Also, there was a large group of people just hanging out in the parking lot from hours on the first day of my visit, making it uncomfortable coming in and out. And no intervention by the staff to disperse the group. I have stayed there several times, and it has gotten worse each time. I will not stay there again. I feel that I should be reimbursed some, if not all of my payment.
Nathaniel
Nathaniel, 3-night trip
8/10 Very good
9 Aug 2024
I think than place its very nice and conformble
Carlos Ronaldo
Carlos Ronaldo, 1-night trip
6/10 Good
12 Mar 2025
Exactly as how the website described it
LILIA
LILIA, 1-night trip
6/10 Good
10 Jun 2025
The carpets in the hallways are dirty and stinky. They need to be overhauled. The room had roaches in the bathroom. The toilet would not flush (this was fixed). The basin was partially clogged. The room had a stench.
Rajivkumar
Rajivkumar, 2-night trip
4/10 Fair
6 Mar 2025
Was dirty
Skylar
Skylar, 1-night trip
2/10 Poor
9 Mar 2025
Motels have better service..wow
I never saw a hotel that makes you do your own room service. I’ve been treated better in motels.
John
John, 4-night trip
4/10 Fair
8 May 2025
ROACHES! Zero Stars
Cockroaches! Enough said. Shabby and run-down - broken washers & dryers, pool closed, dirty carpet throughout. Unsafe are, neighboring buildings had armed guards patrolling their lot. I would NEVER recommend this hotel.
Donald
Donald, 3-night trip
4/10 Fair
14 Feb 2025
There were many homeless people wandering around nearby. The lobby smelled like smoke/THC being masked by an air freshener.
Kristoffer
Kristoffer, 1-night trip
2/10 Poor
25 Apr 2025
The room was infested with roaches!..
we had to leave the room around 3 am since the condition of the place was unsanitary!.. they did not have another room to offer us..
Very disappointed it was a horrible experience !.
Tomas
Tomas, 1-night trip
10/10 Exceptional
31 Aug 2022
Staff was great.
Johnny
Johnny, 2-night trip
2/10 Poor
16 Jun 2025
My stay was bad. We had to keep going down to office cuz our door wouldn't open keycard wouldn't work.
They came to change door lock still had problems with it. Then the pillows had mold my husband had to go downstairs again with the pillows to show them and get new pillows i took pictures. It was very frustrating and not a comfortable stay.